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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7176 reviews)

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4.83

Based on 7,174 reviews, last reviewed 6th Aug 2026

11% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Very friendly, understanding staff member Zoe . Very friendly, understanding staff member Zoe . Explained everything well . Reviewed on: 6th August 2026

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7176)

Great assistance from Charlotte Hartnell.

Great assistance from Charlotte Hartnell. Disappointed that the savings products on offer did not have better rates. Reviewed on: 23rd February 2026

I have moved back to the north of England

I have moved back to the north of England and wish to close my accounts with the Saffron. I will be using the money to pay for my holidays this year. The only reason I said I am unlikely to recommend the Saffron to family and friends is because we are 300 miles away from Essex! Reviewed on: 23rd February 2026

It is refreshing to be able to talk to someone in pe...

It is refreshing to be able to talk to someone in person. Reviewed on: 23rd February 2026

Great customer service

Short queue before I spoke to someone. No lengthy menus to navigate before speaking to an operator. Spoke to Charlotte who was very helpful and patient while she helped to resolve my issue. Reviewed on: 23rd February 2026

Called in to update my expiring ISA

Called in to update my expiring ISA Reviewed on: 23rd February 2026

My ISA had matured and l went into to renew for ano...

My ISA had matured and l went into to renew for another year. I was served and managed to accomplish my visit without any fuss. Reviewed on: 23rd February 2026

Customer service always quick and effortless

Customer service always quick and effortless but there are more competitive easy access interest rates for saving accounts. Sophia was amazingly helpful and polite on the phone. Reviewed on: 23rd February 2026

Thank you for sorting out my little problem in Brent...

Thank you for sorting out my little problem in Brentwood today Reviewed on: 23rd February 2026

Always helpful and understanding

Always helpful and understanding Reviewed on: 23rd February 2026

I came into Brentwood today as it is accessible- was...

I came into Brentwood today as it is accessible- was able to sit down in a room to give my instructions. Reviewed on: 23rd February 2026

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