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Saffron Building Society: Savings reviews

4.75
Based on 6,269 reviews, last reviewed 9th Mar 2026
94% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Cash ISAs I spoke to Zoe this morning (09.03.26). What a lovely knowledgeable person! I had various questions and get a little muddled on the telephone and sh... Read more Reviewed on: 9th March 2026
Madeleine S's avatar
Madeleine S

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6269)

Lost savings account.

5
I spoke to Zoe regarding a lost savings account , who was extremely helpful and patient , we went through previous address history and after so many attempts of me trying to remeber where I had lived over 40 years she was able to confirm that it matched with your records Reviewed on: 17th November 2025

A warm branch and great service in Brentwood.

5
A warm branch and great service in Brentwood. Can't ask for much more Reviewed on: 17th November 2025

Excellent Customer Service

5
Sophia took my call this morning as I had a query about an ISA transfer. She was extremely patient with me and understood my query. She was able to help me do what I needed to do. Reviewed on: 17th November 2025

Alway positive a positive and helpful at Bishops Sto...

5
Alway positive a positive and helpful at Bishops Stortford. Reviewed on: 15th November 2025

Everybody is so helpful and polite.

5
Everybody is so helpful and polite. Please keep the Passbooks. Reviewed on: 15th November 2025

Came into Royston to give my maturity instructions.

4
Came into Royston to give my maturity instructions. Reviewed on: 15th November 2025

Been a member since Halstead opened the staff are al...

5
Been a member since Halstead opened the staff are all so lovely and polite Reviewed on: 14th November 2025

Very happy great experience saw Lynn today

5
Very happy great experience saw Lynn today Reviewed on: 14th November 2025

Always polite and efficient in ware

5
Always polite and efficient in ware Reviewed on: 14th November 2025

Everything is good here at Halstead served by Lyn today

5
Everything is good here at Halstead served by Lyn today Reviewed on: 14th November 2025

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