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Saffron Building Society: Savings reviews

4.85
Based on 7,551 reviews, last reviewed 4th Oct 2026
3% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Audley End members day A very enjoyable experience and many thanks to Saffron BS for inviting us. We very much enjoyed the guided tour of Audley End. I think we may have bee... Read more Reviewed on: 4th October 2026
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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7551)

Still have my money, relatively easy to access on.

5
Still have my money, relatively easy to access on.ine Reviewed on: 21st April 2026

My Saffron branch is welcoming and helpful

5
When I go to the branch, which is still possible, unlike some other building societies, I am received, can sit down if necessary and my reasons for visiting listened to, understood and dealt with in every case. Reviewed on: 21st April 2026

Customer service staff are always helpful and friendly.

4
Customer service staff are always helpful and friendly. Internet banking can be a bit on the clunky side, it's not intuitive and lacks clear information. Reviewed on: 21st April 2026

Really helpful staff and great rates

5
Really helpful staff and great rates Reviewed on: 21st April 2026

Straight forward internet, telephone and messaging.

5
Straight forward internet, telephone and messaging. Respond quickly to all queries. Reviewed on: 21st April 2026

updating savings accounts using customer services.

5
i am very cautious with transferring accounts , so I ring customer services and they undertake the transfer on my behalf , reading the terms and conditions, answering my queries. I then get written communication through the post with my updated savings accounts. Reviewed on: 21st April 2026

Quick rate awitch

5
I was notified that a better interest rate was available. Following a quick email conversation I was quickly switched to the new product. This was all carried out at the end of the financial year so I know they were busy. Excellent service! Reviewed on: 21st April 2026

Good value for money savings accts, Helpful & Friendly.

5
They offer good value for money savings accounts and are always friendly & helpful when I forget my password for online banking. I tend to use the excellent mobile app and I can never remember the passwords when i need to use the website. Reviewed on: 21st April 2026

Saffron are very friendly and super professional.

5
I have encouraged my family to join Saffron and my sister and I always enjoyed going into branch because of the lovely, friendly atmosphere and also the very helpful, professional way we have always been dealt with. I admit we haven’t travelled to branch lately and are dealing with Saffron more via the phone or internet but we are very happy with Saffron. I will be looking to renew a saving deal soon so it’s always a pleasure to deal with Customer Services. Reviewed on: 21st April 2026

Registration woes

3
Registration can be challenging . But all is well if you get past that Reviewed on: 21st April 2026

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