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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6771 reviews)

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4.83

Based on 6,771 reviews, last reviewed 13th Jun 2026

46% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Jake & Andy took the time to discuss the new childre... Jake & Andy took the time to discuss the new children's accounts with my son and I, we decided to open the Ladybird Legacy account, the service was ve... Read more Reviewed on: 13th June 2026

Verified source

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6771)

Friendly professional service by staff.

Friendly professional service by staff. Savings accounts competitive Reviewed on: 27th January 2026

Great service,good advice

Telephoned for advice on new saving account, reassuring to speak to a very pleasant, helpful agent. She was very friendly,took time to explain the different accounts and set up my chosen one over the phone. She then asked if there was anything else she could help with and thanked me for getting in touch. Reviewed on: 27th January 2026

Always great service, prompt and polite, at branch.

Always great service, prompt and polite, at branch. Kept informed of changes that affect my accounts. Great APP. Reviewed on: 27th January 2026

Staff are always very helpful.

The staff are always very helpful. Reviewed on: 27th January 2026

Saffron for Savings

My wife and I have been saving with The Saffron for 7 years and intend to continue to save with The Safron BS, who are quite local for face to face if required but serve us well on the telephone and they always offer competeive rates Reviewed on: 27th January 2026

The staff at Saffron are brilliant!

The staff at Saffron are brilliant! Excellent customer service, whether I phone or go online. Nothing is too much trouble. Such as I never remember my account number, they are so patient and calm. I ask them all sorts of questions about savings, my savings accounts etc and they are great. I don’t live local to where they are based, but have been a Saffron Building Society member for more than 10 years, probably nearer 20! A great building society, friendly, helpful, informative and all round a great place to put my savings! Reviewed on: 27th January 2026

The staff are always friendly and helpful with acces...

The staff are always friendly and helpful with access to my information, I always come away happy and have had a savings account for over 20 years. Reviewed on: 27th January 2026

Steve J Review ..

Been a customer for many years and the service has been first class Communication is excellent competitive products and recently opened a branch in Braintree which is right on my doorstep Reviewed on: 27th January 2026

My experience with Saffron Building Society is good,...

My experience with Saffron Building Society is good, because they're easy to deal with, they offer a wide variety of products, they offer competitive interest rates, they ensure to put their customers needs first, and they're a trustworthy company. Reviewed on: 27th January 2026

Never answer phone.

Never answer phone. Absolutely the worst society have used. Reviewed on: 27th January 2026

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