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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6272 reviews)

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4.75

Based on 6,272 reviews, last reviewed 9th Mar 2026

94% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

An excellent service. An excellent service. Particularly nice to be able to speak to someone directly, especially when the person is professional, efficient and coherent (s... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6272)

Very happy great experience saw Lynn today

Very happy great experience saw Lynn today Reviewed on: 14th November 2025

Always polite and efficient in ware

Always polite and efficient in ware Reviewed on: 14th November 2025

Everything is good here at Halstead served by Lyn today

Everything is good here at Halstead served by Lyn today Reviewed on: 14th November 2025

Exceptional Service

I was struggling to manage an ISA via the app and decided to telephone instead. I'm so pleased I did as I spoke with an advisor who was both expert and warm. I was supported to make the changes and felt valued as much more than a customer, but as part of our community. My wait time was tiny (measured in seconds) compared to other organisations and the service was exceptional. Reviewed on: 13th November 2025

Good high street community bank friendly enough staf...

Good high street community bank friendly enough staff and services Reviewed on: 13th November 2025

Came to visit Bishops Stortford branch, I hadn't rec...

Came to visit Bishops Stortford branch, I hadn't received expected paperwork in the post. Kendra issued everything I needed efficiently and with a lovely manner. Reviewed on: 13th November 2025

Great service , friendly staff.

Great service , friendly staff. I was served by Natalie and she was extremely helpful. Reviewed on: 13th November 2025

Friendly and helpful and informative

Friendly and helpful and informative Reviewed on: 13th November 2025

Very good service all friendly and helpful

Very good service all friendly and helpful Reviewed on: 13th November 2025

Spoke to Zoe to resolve a query and found her very e...

Spoke to Zoe to resolve a query and found her very engaging and helpful, an asset to the society Reviewed on: 12th November 2025

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