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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (10526 reviews)

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4.83

Based on 9,577 reviews, last reviewed 23rd Aug 2026

500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

A very easy and quick quote provided and was able to... A very easy and quick quote provided and was able to get cover for my car within minutes Reviewed on: 23rd August 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (10544)

Better Comprehensive Cover Than Most

Although Saga wasn't THE cheapest I was quoted, I discussed exactly what I was covered for, with the Saga representative, and the extra bits and pieces available over other brands (one being gap insurance on a new vehicle for the first two years) made me stay with Saga. Reviewed on: 20th August 2020

5

very happy, very helpful and polite, I will keep taking the policy with Saga. Reviewed on: 20th August 2020

Great service and excellent for overseas use of the car

Phone service has always been prompt, polite and efficient. Helpful staff and competitive pricing, especially for use of the car overseas. Highly recommended. Reviewed on: 20th August 2020

New car insurance policy

Very helpful and professional staff, providing support and guidance for new car insurance. Really useful tips and insight provided to help the decision making for a quote. Excellent customer support. Reviewed on: 19th August 2020

Excellent company all round!

I feel safe and confident knowing that I am fully covered by such a reliable company. I feel that they have my back. Reviewed on: 19th August 2020

Excellent price and service

Very easy to do business with and extremely hepfull Reviewed on: 17th August 2020

Cheap and easy to use

I saved £450 a year by switching to Saga and the process was easy to use. Reviewed on: 17th August 2020

Efficient

Website easy and quick to use with no unnecessary questions. Policy very comprehensive in its cover, so much included which is only offered at extra cost from other providers, and the premium was considerably less than a quote from a major manufacturer. I look forward to the fixed price for 3 years as well. Reviewed on: 17th August 2020

Excellent company

Excellent customer service.great price.really friendly staff. Reviewed on: 16th August 2020

RIP-OFF INSURANCE COMPANY

Whatever you do think twice about this insurance company. My Mum and Dad's car insurance is renewed every year. They signed up with Saga as the deal looked very good, but they realised that they could get a better deal with Dial Direct - £200 cheaper. Initially the policy was in my Mum's name, normally it is my Dad, but because she drives the car more, she decided to have it in her name, but was then told that because it had been in his name for a few years with her as an additional driver, her no claims bonus had expired, so it would have to be in his name to claim that, so it was switched over to his, but four years ago he got a speeding ticket and three points on his licence, which after three years can be taken off, and not affect your insurance - but they said that because it wasn't five years ago, it would cost an extra £200.00. So the policy was then cancelled and altogether they were charged approx £60.00 even though they decided not to take out the policy and cancelled it within the 14 day cooling off period. Think twice before using this company, they are a total rip off. Reviewed on: 8th August 2020

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