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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9557 reviews)

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4.89

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

86% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent customer service

Excellent customer service. Prices very competitive. Facility to pay the quoted price for three years. I also have my home and contents insurance with a policy that is very comprehensive and a customer service who you can contact for advice or further information about your policy. Reviewed on: 26th September 2025

Saga Plus - Great car insurance policy, sensibly pri...

Saga Plus - Great car insurance policy, sensibly priced with a 3 year fixed price promise within the renewal period. A perk for being over 50. Reviewed on: 26th September 2025

First Class SAGA staff

The Saga staff are lovely to deal with. Reviewed on: 26th September 2025

Great support and service.

Great support and service. I highly recommend Saga Reviewed on: 26th September 2025

Never make saga out of a crisis!

Great service, simple administration, easy to contact the Team… “ Never make a saga out of a crisis ” Reviewed on: 26th September 2025

Have been with saga for a long time , I also have my...

Have been with saga for a long time , I also have my house insurance! Always helpful and professional.. maybe not the cheapest but I know I’m covered with Saga with no hassle! Reviewed on: 26th September 2025

Awesome value for money..

Simple straight forward, no hassling, no fuss, great price, very prompt customer service, very happy. Reviewed on: 26th September 2025

Easy SAGA Switch!

Recently switched to SAGA motor insurance- quote received undercut renewal offer substantially. Customer service agent was very pleasant polite and clear in her conversation with me. Made it easier to understand and purchase the policy. Reviewed on: 26th September 2025

Excellent price for my car insurance plus excellent...

Excellent price for my car insurance plus excellent all round cover. Reviewed on: 26th September 2025

The renewal price was exceptionally good, so this is...

The renewal price was exceptionally good, so this is the fourth year in a row I am with Saga.The renewal process was brilliant. Reviewed on: 26th September 2025

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