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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Easy and efficient.

Easy and efficient sign up with very competitive prices Reviewed on: 26th September 2025

Excellent price

Excellent price - easy to pay in full rather than have yet another direct debit to pay every month debit Reviewed on: 26th September 2025

I have 3 cars insured with Saga good value

I have 3 cars insured with Saga good value Reviewed on: 26th September 2025

Excellent service and value,I was impressed with the...

Excellent service and value,I was impressed with the efficiency of our new policy set up Reviewed on: 26th September 2025

Best renewal quote.

Best renewal quote. Great to see loyalty rewarded. Reviewed on: 26th September 2025

Quality insurance and excellent customer services

Quality insurance and excellent customer services Reviewed on: 26th September 2025

Excellent customer service

Excellent customer service. Prices very competitive. Facility to pay the quoted price for three years. I also have my home and contents insurance with a policy that is very comprehensive and a customer service who you can contact for advice or further information about your policy. Reviewed on: 26th September 2025

Saga Plus - Great car insurance policy, sensibly pri...

Saga Plus - Great car insurance policy, sensibly priced with a 3 year fixed price promise within the renewal period. A perk for being over 50. Reviewed on: 26th September 2025

First Class SAGA staff

The Saga staff are lovely to deal with. Reviewed on: 26th September 2025

Great support and service.

Great support and service. I highly recommend Saga Reviewed on: 26th September 2025

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