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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Very easy to understand the insurance

Very easy to understand the insurance Reviewed on: 26th September 2025

3 year deals

They offer a 3 year deal which allows for easier budgeting but not sure what the hike will be after the 3 years end. Staff are very helpful. Reviewed on: 26th September 2025

Helpful people & excellent service

Very nice and helpful people on the phone to deal with. Speak clearly, which is important with older people. Our experience of car insurance with Saga when one has a problem (like a drunk driver writing off our car when parked in our street) has been excellent Reviewed on: 26th September 2025

Clear documentation.

Clear documentation. Simple renewal. Good Value. Very courteous and efficient telephone contact. Know that I have reliable and comprehensive cover. Reviewed on: 26th September 2025

Got a really good quote for car insurance which save...

Got a really good quote for car insurance which saved me a lot of money from my renewal notice with another supplier who I’d been with for years Reviewed on: 26th September 2025

Excellent company with professional and caring staff..

Excellent company to deal with. Their staff have good product knowledge and act in a professional with care in their dealings. Reviewed on: 26th September 2025

Professional service.

Professional service, very easy to contact. Reviewed on: 26th September 2025

Polite and helpful staff

Polite and helpful staff who are well informed and knowledgeable and seem genuine in trying to help you. Reviewed on: 26th September 2025

Hey it’s SAGA

Saga show a complete understanding of a customers requirements, easy to contact , knowledgable, patient, helpful, thorough. If not always the least expensive, always competitive, you can trust them, ask your friends you will be surprised how many people have experienced that feel of confidence “ Hey it’s SAGA “ Reviewed on: 26th September 2025

Usually very helpful on the phone,

Usually very helpful on the phone, Reviewed on: 26th September 2025

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