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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent customer service & value

Excellent customer service & value Reviewed on: 26th September 2025

Excellent service and competitive prices

Excellent service and competitive prices Reviewed on: 26th September 2025

Really competitive, very easy to set up

Really competitive, very easy to set up Reviewed on: 26th September 2025

Reputable company

Good communication; reputable company; great quote at my last renewal. Reviewed on: 26th September 2025

A reliable and trustworthy company

Been a customer for some time now and have always received excellent service, the operatives are kind and helpful which makes all the difference. Reviewed on: 26th September 2025

Tailored to your own requirements, i always add extr...

Tailored to your own requirements, i always add extra cover wherever I require it and choose how much excess I want to pay, also adding breakdown cover through saga too. I have recently changed my vehicle and the insurance change was dealt with efficiently and professionally. Reviewed on: 26th September 2025

Allways helpful

Allways helpful, pricy but you get excellent cover and service. Reviewed on: 26th September 2025

Always very helpful on the phone when you encounter...

Always very helpful on the phone when you encounter a problem, and even better now that my car insurance payment has come down. A very thorough company that covers every possible eventulaity Reviewed on: 26th September 2025

very easy to set up and excellent rate.

very easy to set up and excellent rate. Came through the post quickly which many firms do online only which to me is a bonus. Reviewed on: 26th September 2025

After a no-fault accident Saga handled the situation...

After a no-fault accident Saga handled the situation well and we had a positive outcome. Reviewed on: 26th September 2025

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