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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9557 reviews)

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4.89

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

86% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Very helpful and pleasant

Very helpful and easy to phone to speak to a person , very happy with saga ,have been with them a number of years and would not go to anybody else , staff are very pleasant and very helpful def 10 out of 10 Reviewed on: 26th September 2025

Had two cars with Saga Insurance for many years (plu...

Had two cars with Saga Insurance for many years (plus household insurance)Had household flood claim years ago dealt with very well. Reviewed on: 26th September 2025

Great service at a reasonable price

Great service at a reasonable price Reviewed on: 26th September 2025

Simple to arrange with REAL people

Simple to arrange. Phone answered by REAL people within a short time. What a difference that makes! Reviewed on: 26th September 2025

Excellent service.

Helpful, friendly and efficient staff when seeking advice/making a claim etc. Reviewed on: 26th September 2025

Arranging car insurance was uncomplicated.

Arranging car insurance was uncomplicated. Reviewed on: 26th September 2025

Always helpful ,cheerful and knowledgeable

Always helpful ,cheerful and knowledgeable Reviewed on: 26th September 2025

Had the misfortune to have to claim after an acciden...

Had the misfortune to have to claim after an accident, all sorted without too much hassle. Reviewed on: 26th September 2025

Great customer service & prices.

Great customer service & prices. I have my house, car & motorhome insurance with them & have done for years Reviewed on: 26th September 2025

Phone Staff so helpful, checking & explaineing every...

Phone Staff so helpful, checking & explaineing everything clearly Reviewed on: 26th September 2025

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