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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Have been with saga car ins for a number of years an...

Have been with saga car ins for a number of years and have always found them to nothing but helpful on the occasions I’ve needed advice Reviewed on: 26th September 2025

I have used Saga for years, they always give me the...

I have used Saga for years, they always give me the best price, even though when the renewal comes through its high, i can phone and they will try their best to reduce it. They are always helpful when I phone to add my daughter to my car insurance when she visits from her new home in NZ. Customer service is first class. Reviewed on: 26th September 2025

3 year fixed price.

Having 3 year fixed price premium makes it very good value Reviewed on: 26th September 2025

Always very helpful and pleasant to talk with

Always very helpful and pleasant to talk with Reviewed on: 26th September 2025

I have the fixed rate 3 year policy and have renewed...

I have the fixed rate 3 year policy and have renewed for the second time. Have so far found it to be excellent. Reviewed on: 26th September 2025

Quick efficient and flawless car insurance

Quick efficient and flawless pleasure to deal with Reviewed on: 26th September 2025

Great for oldies

Good value and quick replies . . It was easy to switch to Sago from my d provider . it was a good experience for an older person doing it online Reviewed on: 26th September 2025

very good value for money very efficient with answer...

very good value for money very efficient with answering queries excellent customer service Reviewed on: 26th September 2025

Very friendly and answered all of my questions

Very friendly and answered all of my questions Reviewed on: 26th September 2025

In this day & age to have a customer service that is...

In this day & age to have a customer service that is UK-based & readily available is worth everything Reviewed on: 26th September 2025

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