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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

I have taken advantage of the 3year same price for s...

I have taken advantage of the 3year same price for some years now. It’s great value. When I did have a claim, saga sorted everything out for me very swiftly. Reviewed on: 26th September 2025

Very pleased with cover and price

Very pleased with cover and price Reviewed on: 26th September 2025

My experience with Saga has been very smooth so I ha...

My experience with Saga has been very smooth so I haven’t had much need to call. However the one time I did, I found the staff member to be helpful, informative and friendly. I couldn’t ask for more. Reviewed on: 26th September 2025

Very competitive rates

I've been with Saga for car insurance for the last 6 years, fixing the rate for 3 year periods. Excellent value, very competitive. I've not had cause to claim so can't comment on that process of customer services. Reviewed on: 26th September 2025

Nice people.

Always satisfied with the Advisor's, polite and knowledgeable people. I usually opt for the 3 year fixed rate. Reviewed on: 26th September 2025

Excellent value for money and ease of renewing my po...

Excellent value for money and ease of renewing my policy. Reviewed on: 26th September 2025

Informative polite and helpful.

Informative polite and helpful. A claim many years ago I was well supported when someone backed into my bumper in a car park. Although upset the support and know how was only a phone call away. Reviewed on: 26th September 2025

.just a phone call away

Always helpful and easy to reach on the phone any problems and sorted out really quickly Reviewed on: 26th September 2025

everything good I like xxxxxx I insured my car many...

everything good I like xxxxxx I insured my car many many years and do not have any problems xxxxxxx Reviewed on: 26th September 2025

Renewed insurance after auto renewal reminder

Reviewed insurance with them prior to automatic renewal. Carefully discussed needs to make sure policy was still suitable and agreed a slightly better price for renewal. Advisor helpful and knowledgeable. Reviewed on: 26th September 2025

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