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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

I got a renewal price much higher than I expected I...

I got a renewal price much higher than I expected I got in touch and the lady I spoke to was very helpful and went through everything and got me a much better quote that I was happy to accept. Reviewed on: 25th September 2025

Excellent product,service and value for money

Excellent product,service and value for money Reviewed on: 25th September 2025

very competitive premium simple renewals great service

very competitive premium simple renewals great service Reviewed on: 25th September 2025

Good value car insurance.

Good value car insurance. Customer good. Easy to renew. Reviewed on: 25th September 2025

After having a car plough into my fiesta and causing...

After having a car plough into my fiesta and causing it to be a right off.Saga was amazing sorting it all out including the replacement of 2 child seats for our grandchildren.Keep recommending Saga to all our friends and family. Reviewed on: 25th September 2025

Excellent service and very competitive

Excellent service and very competitive Reviewed on: 25th September 2025

Used Saga insurance for both cars and house.

Used Saga insurance for both cars and house. Found they customer support very helpful. And the insurance is not bad value. Reviewed on: 25th September 2025

Saga provided the best quote and we're easy to talk to.

Saga provided the best quote and we're easy to talk to. Reviewed on: 25th September 2025

Have been with Saga several years but have to rethin...

Have been with Saga several years but have to rethink after despite protected no claims have had a 200% increase in my premium Reviewed on: 25th September 2025

Never had a problem sorting things out over phone s...

Never had a problem sorting things out over phone sorting things over phone Reviewed on: 25th September 2025

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