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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Happy with my insurance on my car

Having been with saga for many years never had a problem Reviewed on: 25th September 2025

Easy to understand website.

Easy to understand website. Clearly written. Very competitive price given. Reviewed on: 25th September 2025

100% positive ..

As a 85 yer old I have no hesitation in recommending Saga. Their advisors are very knowledgeable polite friendly and explain all queries effectively. Reviewed on: 25th September 2025

Excellent service, very happy with my Car Insurance...

Excellent service, very happy with my Car Insurance easy transaction competitive prices Reviewed on: 25th September 2025

Saga is best for me

Easy to use website, very competitive quote. Caters well to needs of older drivers who drive older cars with low annual mileage Reviewed on: 25th September 2025

Good communication on telephone.

Good communication on telephone. Very helpful and understanding Reviewed on: 25th September 2025

I am very happy with my car insurance especially as...

I am very happy with my car insurance especially as the price was very good on renewal. I needed some help from customer services to amend details on my policy and the person I spoke to was very knowledgeable, efficient and friendly. Reviewed on: 25th September 2025

(SAGA) Satisfied Again Good Affordable quote

Both myself and my wife are both with Saga for our car insurance which has been for over 5years. They have given us good service and good affordable quotes over our 5years. It was an easy and quick to renew no problem. That’s us insurance for yet another year. Reviewed on: 25th September 2025

Always friendly and helpful great service

Always friendly and helpful staff sorting out my car insurance Reviewed on: 25th September 2025

Very helpful and efficient.

Very helpful and efficient. Particularly like the fact that there is no limit on how long the car can be in EU countries. Also like inclusion of breakdown services in UK and abroad. Reviewed on: 25th September 2025

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