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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

As premium fixed this allowed us to budget

As premium fixed this allowed us to budget Reviewed on: 25th September 2025

VERY EASY TO TALK WITH ON THE TELEPHONE

VERY EASY TO TALK WITH ON THE TELEPHONE Reviewed on: 25th September 2025

A First Class Company

From the time I contacted Saga to get a quote for my car insurance I knew I was dealing with a first class company. They understood my needs, they were mega helpful and I can’t see myself ever dealing with another insurance company Reviewed on: 25th September 2025

Great service.

Been with you a while, easy renewal process. Helpful staff if a need to contact. Great service Reviewed on: 25th September 2025

Superb service and value

Made a claim on motor insurance last year and it was handled very well. Couldn’t fault the service I received. Renewal was still very competitive too. Reviewed on: 25th September 2025

Car Insurance

Car Insurance - the price and extent of cover compared favourably with quotes from other well-known competitors and had the advantage of being fixed for 3 years. Reviewed on: 25th September 2025

Client Support - Excellent

I spoke to a number of members of the Client Support team and they were very helpful, polite and friendly Reviewed on: 25th September 2025

Impressed

I was very impressed with the 3 year guarantee scheme Reviewed on: 25th September 2025

Good manners

Wzs very helpful as i am elderly and dont like telephone conversation but this call was good for me Reviewed on: 25th September 2025

Received very good first time quote and so easy to d...

Received very good first time quote and so easy to do online Reviewed on: 25th September 2025

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