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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Excellent service

The Saga employee who picked up my call was very helpful and friendly. They were able to answer all my questions. Reviewed on: 28th September 2021

Friendly insurance at Saga

Very friendly when you speak to the person on the other end of the phone. No pressure you feel relaxed and talking to a real person who understands your needs. Reviewed on: 25th September 2025

Use Saga if you want to feel that you matter.

We have used them to ensure our cars for years. They are very easy to deal with and can give you exactly what you are looking for, at a great price. Reviewed on: 25th September 2025

Great price and great customer service.

Great price and great customer service. Definitely would recommend Saga car insurance. When I needed to speak to the customer service they quickly sorted out my query Reviewed on: 25th September 2025

Excellent

All round excellence. From initial phone calls to advice on policy changes, excellent company staff. Reviewed on: 25th September 2025

Talk to a real person

How nice to be able to talk to a human being straight away. No A.I, no chat box. Please keep your customer service this way, unlike so many others that haven't. Reviewed on: 25th September 2025

Excellent value.

Excellent value. Easy to do over phone Reviewed on: 25th September 2025

Friendly & efficient.

Friendly & efficient. Value for money. Reviewed on: 25th September 2025

Been with saga a few years great value and great cus...

Been with saga a few years great value and great customer care Reviewed on: 25th September 2025

Simple to organise and excellent service

The web site is simple and easy to use (even for old folk not used to using computers). It's easy to request paper copies of documents, and they are dispatched quickly. Speaking to Customer Service staff is a pleasure, they are charming and very helpful. Reviewed on: 25th September 2025

Quote for car

Need a quote for my car got a very good one Reviewed on: 25th September 2025

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