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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Car insurance cheaper than last year.

Car insurance cheaper than last year. Advisor friendly & helpful. Reviewed on: 29th September 2025

Quick troublefree application, very favourable quote

Quick troublefree application, very favourable quote Reviewed on: 29th September 2025

The one that would insure me

Saga was the only company that would insure my car. The premium was quite high, but came with a guarantee that it would not increase for the next two renewals. Reviewed on: 29th September 2025

Friendly, helpful person on the end of the phone

Friendly, helpful person on the end of the phone Reviewed on: 29th September 2025

I have been with saga insurance for both car and hom...

I have been with saga insurance for both car and home insurance for a few years and honestly can not fault the service Reviewed on: 29th September 2025

great to talk to and a good value product too.

great to talk to and a good value product too. Reviewed on: 29th September 2025

Always helpful when phoning an agent, low prices, de...

Always helpful when phoning an agent, low prices, definitely best insurance for me in 20+ years of driving x Reviewed on: 29th September 2025

Loving the 3 yr fixed rate

I was surprised to receive an annual re quote of £80in excess of previous payments from Saga. However, when I compared like for like quotes from other companies I realised I had been paying a discounted rate for the last 3 years due to accepting Saga offer of 3 yrs fixed rate. I have renewed with Saga, again at the 3 yr fixed rate. Reviewed on: 29th September 2025

Always very helpful and help with pricing too

Always very helpful and help with pricing too Reviewed on: 29th September 2025

Very helpful staff and good price

Very helpful staff and good price Reviewed on: 29th September 2025

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