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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9557 reviews)

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4.88

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

88% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Always helpful when phoning an agent, low prices, de...

Always helpful when phoning an agent, low prices, definitely best insurance for me in 20+ years of driving x Reviewed on: 29th September 2025

Loving the 3 yr fixed rate

I was surprised to receive an annual re quote of £80in excess of previous payments from Saga. However, when I compared like for like quotes from other companies I realised I had been paying a discounted rate for the last 3 years due to accepting Saga offer of 3 yrs fixed rate. I have renewed with Saga, again at the 3 yr fixed rate. Reviewed on: 29th September 2025

Always very helpful and help with pricing too

Always very helpful and help with pricing too Reviewed on: 29th September 2025

Very helpful staff and good price

Very helpful staff and good price Reviewed on: 29th September 2025

Absolutely first class customer service.

Absolutely first class customer service. Uk phones answered quickly, knowledgeable staff. Can't recommend enough. Great prices too!! Reviewed on: 29th September 2025

Very helpful

Recently had a car breakdown miles away from home and their cover along with the connected RAC cover was very efficient Reviewed on: 29th September 2025

We have a long term relationship with Saga.

We have a long term relationship with Saga. They have always been competitive for our requirements and the customer service has been second to none. Excellent Reviewed on: 29th September 2025

I find that Saga are always courteous, & helpful ,...

I find that Saga are always courteous, & helpful , even though they busy, speak clearly calmly & not patronising . Reviewed on: 29th September 2025

Pleasantly surprised to see my insurance was a good...

Pleasantly surprised to see my insurance was a good deal cheaper than for last two years. Reviewed on: 29th September 2025

Everything was simple, straightforward and you can f...

Everything was simple, straightforward and you can fixed your insurance for about three years. Reviewed on: 29th September 2025

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