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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

I had a 3 year deal for car insurance at a good price.

I had a 3 year deal for car insurance at a good price. It is great to know that it was the same price for 3 years rather than dreading the annual price rises. Depending on next years price l would very much prefer to stay with Saga who I have found to be very efficient & reliable. Reviewed on: 24th September 2025

Exceptional care, help and advice.

Customer service could not have been better. Not only did I make a huge saving on my previous supplier, the advisor helped find ways of reducing costs further for the same cover. All with politeness and knowledge. Reviewed on: 24th September 2025

Excellent online service simple and fast

Excellent online service simple and fast Reviewed on: 24th September 2025

Everyone very helpful and price is good

Everyone very helpful and price is good Reviewed on: 24th September 2025

Professional

Always very professional but always listened to you as person Reviewed on: 24th September 2025

It was very easy to navigate the online policy .

It was very easy to navigate the online policy . Reviewed on: 23rd September 2025

SAGA are the best

Have had car and home insurance with them for many years and have done many holidays too Reviewed on: 23rd September 2025

Initial Feedback

time will tell if I have make a claim - but just took it out because it was cheapest on price comparison site for those I trusted as being a well known name Reviewed on: 23rd September 2025

Saga hold your price for 3 years

Saga hold your price for 3 years so you know what you are committed to. Reviewed on: 23rd September 2025

Excellent affordable product and good service with e...

Excellent affordable product and good service with easy accessibility to policy Reviewed on: 23rd September 2025

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