Write a review

Newsletter

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

View other Saga products

4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Easy Efficient and professional experience, whether...

Easy Efficient and professional experience, whether calling or on the app. Easy to locate details and what you need, when calling, the advisors are pleasant and helpful Reviewed on: 19th September 2025

Road works affected time taken for survey to arrive

The North Ayrshire council are working on the Wi-Fi systems and it affected the receiving the Survey. The customer service was excellent and I would highly recommend to all the family Reviewed on: 19th September 2025

Not going to use Saga for car insurance again

I have used Saga for car insurance in the past, left because of price rises well above others , decided to try again and was quoted more than double the price for the same cover without breakdown cover which is included with my current supplier Reviewed on: 19th September 2025

Not wishing to leave Sage - I trust them.

I believe Saga might favour new customers but I have been with them for years and years and yet I know my insurance is going to be way too high this year. Reviewed on: 19th September 2025

Great on price.

Great on price. Excellent customer service base. Would recommend saga to friends. Reviewed on: 19th September 2025

Excellent service

Excellent service and very professional. Reviewed on: 18th September 2025

Peace of Mind

The three year capped price deal is very competitive and gives me great peace of mind for the next three years. Reviewed on: 18th September 2025

Been with saga18 years always been happy

Been with saga18 years always been happy Reviewed on: 18th September 2025

Excellent service and peace of mind when buying from...

Excellent service and peace of mind when buying from Saga Reviewed on: 18th September 2025

Great premium, easy renewal process, peace of mind.

Great premium, easy renewal process, peace of mind. Reviewed on: 18th September 2025

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car insurance
from Acorn Insurance 3.97 from 161 reviews
Van Insurance
from Ageas 3.73 from 3 reviews
Breakdown Cover
from Breakdown Assist 4.06 from 1 reviews

Want to see more from Saga?

Health insurance
from Saga 4.81 from 772 reviews
Travel insurance
from Saga 4.74 from 1082 reviews
Breakdown cover
from Saga 4.54 from 63 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub