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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great value and customer service

Great value and customer service Reviewed on: 17th August 2025

Great insurance at a great price.

Great insurance at a great price. no need to say more. Reviewed on: 17th August 2025

Happy insuring with Saga

Insurance was very easy to set up, easy access to the policy documents and registering my online account was a breeze. Reviewed on: 17th August 2025

Easy to set

easy to select options, but some items not actually required. I would prefer a basic policy and then a list of add-ons -but its just a minor preference Reviewed on: 17th August 2025

I've been with Saga for a few years now and have fou...

I've been with Saga for a few years now and have found them yo be reasonably flexible in their approach to pricing, acknowledging safe driving and loyalty. Reviewed on: 17th August 2025

Good customer service

Good customer service, always very helpful Reviewed on: 17th August 2025

Get service.

Get service.I can always speak to someone Reviewed on: 17th August 2025

first class service at all times.

first class service at all times. Reviewed on: 17th August 2025

Great price,easy to set up.

Great price,easy to set up. The wesite is very comprehensive and downloading the important documents was simple. Reviewed on: 17th August 2025

First time using Saga for my car insurance - excellent

First time using Saga for my car insurance - excellent Reviewed on: 17th August 2025

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