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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Good value for money policies, we now have three car...

Good value for money policies, we now have three car policies, unlimited European use is a triumph! Reviewed on: 16th August 2025

My car insurance has increased but only by a very sm...

My car insurance has increased but only by a very small amount which is to be expected but I still think that if a motorist has an incident free 12 months then their premium should be reduced to reflect that and not increased to cover other people’s claims. Apart from that little moan I am happy with this years premium, thank you. Reviewed on: 16th August 2025

Flexible and easy to use Affordable

Flexible and easy to use Affordable Reviewed on: 16th August 2025

great overall

Cover is excellent and 3 year fixed rate is good with prices going up so much Reviewed on: 16th August 2025

Insured vehicle with them for years.

Insured vehicle with them for years. Found them fair and efficient Reviewed on: 16th August 2025

Excellent Insurance with great service

A very competitive quote with excellent service and coverage, online application is straightforward and intuitive with no snags even for old folk. Very happy and will definitely renew with Saga. Reviewed on: 16th August 2025

Excellent to deal with, from a customer focused company

Excellent to deal with, from a customer focused company Reviewed on: 16th August 2025

Saga provide an excellent service.

Saga provide an excellent service. They were competitive with their prices whilst offering peace of mind. The additional benefits that you get by taking out the insurance is a bonus too. Reviewed on: 16th August 2025

Great products

Always great customer service and professional Reviewed on: 16th August 2025

Great Customer Service

Great customer service and that's hard to say now when every other company i deal with is self-service only. Well done Saga Reviewed on: 16th August 2025

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