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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11380 reviews)

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4.83

Based on 11,380 reviews, last reviewed 24th Sep 2026

170000% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

SATISFIED We have been with Saga for 6 years and find thm very helpful Reviewed on: 24th September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11380)

Easy to contact, helpful staff, easy to renew on lin...

Easy to contact, helpful staff, easy to renew on line or by phone. Reviewed on: 26th September 2025

Always competitive.

Always competitive. Always answer the phone. Polite and efficient. Reviewed on: 26th September 2025

Always helpful when my car insurance is due and I ha...

Always helpful when my car insurance is due and I have too phone Reviewed on: 26th September 2025

The best quotation received last year.

The best quotation received last year and the change of Insurer process was very easy. The only problem I had was that although the Policy is in my husbands name he no longer drives, his choice because of age. However the Policy could not for some reason be transferred to my name with his bonus even though I have been driving on it as a named person for many many years. Reviewed on: 26th September 2025

I took out your fixed price 3 year deal.

I took out your fixed price 3 year deal. This was the best quote to give me all the cover I needed for my car. Plus it guaranteed the price as long as I did not have a claim, which was piece of mind no need to search next year for a new policy. Reviewed on: 26th September 2025

The customer service is outstanding.

The customer service is outstanding. Any query is handled quickly by UK based staff. Competitive pricing too. Reviewed on: 26th September 2025

My Saga Car Insurance is great !!

I found that the Company I used for my Car Insurance continually increased my Premium year on year. I acquired several Quotes and Saga was the best for Full Comprehensive for my vehicle. When I received the next year's Premium - the Cover was the same but the Premium was £30. cheaper than the year before - amazing - the best!! Reviewed on: 26th September 2025

Genuinely nice people

Absolutely love the 3 year fixed price and every time I've contacted them I've had a really great experience with genuinely nice people manning the phones. Reviewed on: 26th September 2025

great value great cover and im great full

great value great cover and im great full Reviewed on: 26th September 2025

Competitive premiums

We have been using Saga for our car insurance for several years now. The premium is competitive and we've had no issues at all. Reviewed on: 26th September 2025

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