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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11380 reviews)

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4.83

Based on 11,380 reviews, last reviewed 24th Sep 2026

170000% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

SATISFIED We have been with Saga for 6 years and find thm very helpful Reviewed on: 24th September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11380)

Great customer service.

Great customer service. Phone answered quickly , problem solved in minutes, pleasant telephone operator. Reviewed on: 26th September 2025

Professional, considered, informative and attenttive...

Professional, considered, informative and attenttive, I felt listened to and heard more importantly Reviewed on: 26th September 2025

Personal Contact

Lovely to be able to speak to someone by telephone instead of remote contact. Always polite, helpful and patient. Reviewed on: 26th September 2025

Always helpful!!!

Always helpful, never a delay in responding, and the older you get the more patience they show. Would recommend them to anyone. Reviewed on: 26th September 2025

Good value, prompt service when needed

Good value, promp service when needed Reviewed on: 26th September 2025

Excellent prompt renewal at competitive premium

Excellent prompt renewal at competitive premium Reviewed on: 26th September 2025

Reasonable costs

Reasonable costs and helpful on the phone if any problems. Reviewed on: 26th September 2025

Price locked in for three years and excellent custom...

Price locked in for three years and excellent customer service. Reviewed on: 26th September 2025

Reliable professional and quality all rolled into...

Reliable professional and quality all rolled into one.easy to deal with online. Reviewed on: 26th September 2025

Attention to service

They always treat me as an individual Reviewed on: 26th September 2025

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