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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

I've been a Saga customer for 20 years and had absol...

I've been a Saga customer for 20 years and had absolutely no problems Reviewed on: 14th August 2025

I have been with Saga Car Insurance now for many years.

I have been with Saga Car Insurance now for many years. With no problems. Reviewed on: 14th August 2025

Easy to get a quote at a very competitive price

Easy to get a quote at a very competitive price Reviewed on: 14th August 2025

I insure with saga

It's easy to phone and speak to someone. The staff are friendly. Reviewed on: 14th August 2025

Great Cover, hassle free rejoining.

Great Cover, hassle free rejoining. Reviewed on: 14th August 2025

Easy and cheap, nothing to faul,t

Easy and cheap, nothing to faul,t Reviewed on: 14th August 2025

Terrible experience resulting in an Ombudsman referral

Terrible experience resulting in an Ombudsman referral Reviewed on: 14th August 2025

I have used Saga for my cars insurance.

I have used Saga for my cars insurance. No problem with them at all Reviewed on: 14th August 2025

Like the 3 year fixed deal

Good policy coverage at competitive prices and the 3 year fixed price gives some predictable budgeting Reviewed on: 14th August 2025

What’s good for the goose is good for the gander.

Saga offers you a great deal in all the different insurance’s that you will ever need. Both my wife and l are with Saga which we have been for a few years. They give us a good quote on our car insurance so we stick with them. Reviewed on: 14th August 2025

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