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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Very helpful and great price!

Very helpful and great price! Thank you Reviewed on: 14th August 2025

Very well treated..

No problem with insurance even though my car is quite elderly like myself. I was treated with courtesy unlike other firms . Reviewed on: 14th August 2025

I have been with Saga for many years and find they a...

I have been with Saga for many years and find they are the best holiday insurers I’ve enquired with Reviewed on: 14th August 2025

Best insurance at the best price

I have been with Saga for a few years now, they offer me the best insurance at the best price, giving me peace of mind that I am covered, of course I hope I don't need to claim, but I am sure if I did they would be very helpful. Reviewed on: 14th August 2025

Good service, great price, would use again.

Good service, great price, would use again. Reviewed on: 14th August 2025

Great 3 year fixed deal.

Great 3 year fixed deal. Easy to renew. Reviewed on: 14th August 2025

Safe hands

I just trust them with their product Reviewed on: 14th August 2025

Trust and Insurance go hand in hand.

I have had Saga car insurance for many years and have been completely satisfied with both cost and customer service. Perhaps I could shop around for a lower price but not get the same quality of service. I trust Saga insurance. Reviewed on: 14th August 2025

Very helpful advisor Got us the best price she could...

Very helpful advisor Got us the best price she could Reviewed on: 14th August 2025

what's not to like?

Easy to set up, fixed reasonable price for 3 years -what's not to like? Reviewed on: 14th August 2025

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