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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saga Reward Loyalty

I have car insurance with Saga on a 3 year fixed deal. It is great value when I compare it to other quotes, but more important for me it saves having to worry about it each year. Reviewed on: 14th August 2025

Stress free accident

After an accident on holiday and despite great difficulty communicating due to no mobile signal, Saga recovered my car very quickly and took it to the garage of my choice nearer to home and arranged and paid for a taxi for us to take us home at the end of our holiday. Saga took the stress away and I’m grateful for everything they did. My car was repaired to my complete satisfaction too. Reviewed on: 14th August 2025

Great customer service.

Great customer service. Good value for money. Only a phone call away. Easy to navigate website. Would recommend them. Reviewed on: 14th August 2025

Straightforward website.

Straightforward website. Very easy to understand and take out a new car policy. A great premium. Reviewed on: 14th August 2025

Customer service excellent

Found them very helpful when my husband stopped driving and I took over his insurance nothing was too much trouble for them Customer service is excellent Reviewed on: 14th August 2025

Reasonable price and the 3 year fix makes it a great...

Reasonable price and the 3 year fix makes it a great deal. Very easy, professional company to deal with. Reviewed on: 14th August 2025

SAGA's helpfulness.

SAGA we're most helpful when my daughter who has a New Zealand licence, visited and needed to drive my car. AA were really unhelpful. Reviewed on: 14th August 2025

After shopping around I found the best deal with sag...

After shopping around I found the best deal with saga I was treated with respect whilst dealing on the phone and they were not pushy in any way they were very polite. Reviewed on: 14th August 2025

Locked my costs for 3 years

Locked my insurance costs for 3 years so dont worry about costs going up for 3 years Reviewed on: 14th August 2025

User of several saga products ...

Regular user of most saga products & always recieved good customer service & advise Reviewed on: 14th August 2025

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