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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11376 reviews)

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4.83

Based on 11,376 reviews, last reviewed 20th Sep 2026

84800% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Contacted via phone to change credit card details. Contacted via phone to change credit card details. operator was fast and arranged details. Also paid car insurance and managed to get a cheaper deal. Reviewed on: 20th September 2026

Latest lowest rating:

1

Ain't got a clue they add lower amounts what you veh... Ain't got a clue they add lower amounts what you vehicle is worth even though car is with alot more am leaving them after 2 years of failings and cos... Read more Reviewed on: 1st September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11376)

Friendly, knowledgable, efficient service

Friendly, knowledgable, efficient service Reviewed on: 26th September 2025

Always quick and above and beyond.

Always quick and above and beyond. Efficient and helpful, friendly. Have been a customer for many years. Reviewed on: 26th September 2025

Car Insurance

I have had car insurance for a few years and I’ve always had great service. Fair pricing for what is included in their cover. I do like the way they have thought of their demographic and ask if help with the call is required when you contact them. Reviewed on: 26th September 2025

Efficient renewal at a competitive price

Efficient renewal at a competitive price Reviewed on: 26th September 2025

Every time I make an enquiry I am met with such love...

Every time I make an enquiry I am met with such lovely people, always able to answer my questions, very polite and on the ball Reviewed on: 26th September 2025

Excellent value for money for the three year plan.

Excellent value for money for the three year plan. Staff always answer the phone quickly and are courteous and helpful if you have to speak when there is a question or query. Reminders and paperwork are always timely and comprehensive. Reviewed on: 26th September 2025

Simple and clearly explained

There are not lots of menus to go through on the phone. Things are clearly explained. My insurance was cheaper this year than last! Reviewed on: 26th September 2025

Fabulous service when my car was in an accident.

Fabulous service when my car was in an accident.. I felt so relived that saga handled everything from sourcing the garage for repairs, picking the car and sporting out a company for a loan car whilst mine was being repaired. I would highly recommend SAGA. Reviewed on: 26th September 2025

Knowledgeable helpful staff team.

Knowledgeable helpful staff team. Handled my car claim very well. A pleasure to deal with. Reviewed on: 26th September 2025

Easy to contact the call centre

Easy to contact the call centre & agents very helpful Reviewed on: 26th September 2025

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