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Saga: Car insurance reviews

4.89
Based on 9,557 reviews, last reviewed 18th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
88% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026
Ernest A's avatar
Ernest A

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026
William C's avatar
William C

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

1
2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

quids in

5
My insurance went down this year. Excellant Reviewed on: 27th September 2025

Uk based and easy to communicate with.

4
Uk based and easy to communicate with. Always helpful when handling claims and discussing options. Good at letting you know about progress of claim. Reviewed on: 27th September 2025

Saved over £100 on insurance, no brainier.

5
Saved over £100 on insurance, no brainier. Reviewed on: 27th September 2025

Excellent customer service!

5
Had a car accident (not my fault!). SAGA explained everything really well and it was all sorted within a month Reviewed on: 27th September 2025

SAGA Motor Insurance.

5
Helpful Staff, even if quote a little expensive, but the lowest (just) of FOUR quotes. Reviewed on: 27th September 2025

I mean what more is there to say than Saga do everyt...

5
I mean what more is there to say than Saga do everything they stand for, what more can a customer want ? A+++ service provider ! Reviewed on: 27th September 2025

always very helpfull and pleasant to talk to.

5
always very helpfull and pleasant to talk to. Reviewed on: 27th September 2025

good value easy to contact helpful

5
good value easy to contact helpful Reviewed on: 27th September 2025

Good so far!

5
The experience so far, our first, has been excellent. Clear, efficient and painless. Reviewed on: 27th September 2025

Happy customer

5
Always happy to help with any concerns Reviewed on: 27th September 2025