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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

For the elderly driver

It's good to have an insurance company for the elderly driver. Reviewed on: 27th September 2025

Quick, friendly, professional & knowledgeable.

Quick, friendly, professional & knowledgeable. Reviewed on: 27th September 2025

... Brilliant insurance very supportive Saga.

Amazing response to my looking for a good insurance deal. All explained. All details given me. Thank you for being so helpful and understanding my needs. Reviewed on: 27th September 2025

Excellent

I rang for a quote and the person I spoke with was so helpful and knowledgeable that I was able to get a cheaper quote Reviewed on: 27th September 2025

Renewing my car insurance is very easy.

Renewing my car insurance is very easy. Reviewed on: 27th September 2025

Saga provide an honest and trustworthy service.

Saga provide an honest and trustworthy service. There are no hidden agendas and they always give the very best value for car insurance. Straight forward service, excellent customer service and advice. Prompt assistance in the process of a claim. Reviewed on: 27th September 2025

V good real value for money but leave me alone

V good real value for money…the best I’ve found… Insurance is something we all need but nobody really wants…I don’t know what mores to say…the app keeps wanting more…if this is not enough I will just crash out… Reviewed on: 27th September 2025

Very efficient in dealing with my no fault predicame...

Very efficient in dealing with my no fault predicament last December when a stupid man wrote off my car even though I was stationary at the time... Reviewed on: 27th September 2025

Why waste time

I was with SAGA last year. They say check all the other sites for a new quote when the time comes to renew, so I did. Waste of time SAGA were still best value cover for the quote. Reviewed on: 27th September 2025

Besr price ive got out of all the insurance company'...

Besr price ive got out of all the insurance company's happy with my quote Reviewed on: 27th September 2025

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