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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

99% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Good price.

Good price. Only issue was higher excess Reviewed on: 13th August 2025

No agism

Saga takes account of age and customer service which is reflected in their pricing and response. Quality and value for money. Reviewed on: 13th August 2025

Completed straight forward on line.

Completed straight forward on line. Did phone for some advice re other drivers for our car. Did not have to wait. The chap I spoke to was helpful and made the changes I needed. Reviewed on: 13th August 2025

I have been using Saga car ins.

I have been using Saga car ins. for more than 10 years and have found them ok to deal with. So far reasonable prices for renewal. Reviewed on: 13th August 2025

Excellent Customer Service

From making the first initial call to completion of the policy was a seamless exercise thanks to excellent Customer Service. Reviewed on: 13th August 2025

Great products and value for money.

Been with Saga a few years now and they provide a great service and great value for money. Reviewed on: 13th August 2025

Cheapest i found.

Cheapest car insurance i found from a few site. Reviewed on: 13th August 2025

Excellent value and a very friendly customer service...

Excellent value and a very friendly customer service team Reviewed on: 13th August 2025

fixed price car insurance

i have a three year fixed price car insurance with saga but i do have the option to cancel it which is good if i find a better quote. so far so good though. always been happy with customer service and i don’t get penalised for being retired! Reviewed on: 13th August 2025

My insurance

Very good price , good value for money Reviewed on: 13th August 2025

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