Write a review

Newsletter

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

View other Saga products

4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

No problems at all renewing my insurance after a car...

No problems at all renewing my insurance after a card problem Reviewed on: 13th August 2025

Easy to contact by phone.

Easy to contact by phone. Knowledgeable staff Reviewed on: 13th August 2025

You can speak to a human being not a robot.

You can speak to a human being not a robot. Any queries are dealt with promptly and professionally. I feel I have a quality insurer on my side. Reviewed on: 13th August 2025

Great service at a good price, with second to none c...

Great service at a good price, with second to none customer service Reviewed on: 13th August 2025

Friendly, informative and professional

Friendly and professional. I was provided with assistance which enabled me to reduce my annual premium (by limiting my mileage to a realistic level) and with that reduction purchase breakdown cover. The discussion wasn’t at any time rushed but the person I was speaking to explained the options available and gave me time to ensure I was purchasing the cover which best suited my needs. Reviewed on: 13th August 2025

Very helpful when I needed them been my insurer for...

Very helpful when I needed them been my insurer for years would highly recommend. Them Reviewed on: 13th August 2025

I don’t have but cheap insurance

I don’t have but cheap insurance Reviewed on: 13th August 2025

Easy to use website and great customer service

Easy to use website with everything clear and concise. Great value and friendly customer service. I am a customer and so is my elderly neighbour. I am the contact for him and they are very patient and understanding of his disability. Reviewed on: 13th August 2025

Always happy experience found me best deal.

Always happy experience found me best deal. Reviewed on: 13th August 2025

Quick and easy to buy insurance.

Quick and easy to buy insurance. Great price compared to other insurers. Reviewed on: 13th August 2025

Alternative products

Motorbike Insurance
from Hagerty Insurance 0.00 from 0 reviews
Motorbike insurance (discontinued)
from MCE Insurance (inactive company) 2.15 from 74 reviews
Breakdown Assistance
from HSBC 3.30 from 13 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub