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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Received excellent customer support with amendments...

Received excellent customer support with amendments to my policy. Saga even offered a better deal to my original. Reviewed on: 26th September 2025

Excellent cover and service.

Moved my car insurance to SAGA this month and was impressed by the price and excellent customer se4vhice. Reviewed on: 26th September 2025

Best value around.

Great price and fixed for 3 years. Also, let's me, and my husband as a named driver, drive other cars. This is great as we sometimes need to drive our boys cars. Not many companies have this included. Reviewed on: 26th September 2025

Car insurance

Helpful and informative call handler Answered my questions after disappointing experience last year Reviewed on: 26th September 2025

Good price and service

Good price, helpful on the phone. Refreshingly Very clear and easv. thanks Reviewed on: 26th September 2025

Best motor insurance going

I have been dealing with insurance companies for over 46yrs Sage come tops above above all Thank You Reviewed on: 26th September 2025

Greatcustomeer service for my car and camper van

I have both my car and camper van insured with Saga and they were very helpful transferring the camper van insurance to me after my husbands death. The fixed price for three years is reassuring and the team always work hard to get the best deal for me as I don't drive very far any more but have different uses for each vehicle. They are one of the few companies to provide a realistic insurance for a camper van and we have always found them very straightforward in the event of a claim. Reviewed on: 26th September 2025

easy online quote at a very competitive price, I lik...

easy online quote at a very competitive price, I like the 3 year price guarantee Reviewed on: 26th September 2025

Very impressed.

I have found the staff brilliant to deal with, polite and yet personable and really helpful. Very impressed and therefore have stayed with Saga for a number of years. Reviewed on: 26th September 2025

Simplicity

Great pricing and calling made simple if you need to speak with an advisor Reviewed on: 26th September 2025

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