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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saga motor insurance

We have always had confidence in Saga Reviewed on: 6th October 2021

1951

We were both created and born in 1951 Still going strong Helping each other Reviewed on: 6th October 2021

GREAT INSURANCE-GREAT VALUE

Paid a lot less to insure my Bentley, for the same cover, than my previous insurer. The whole process was very easy and the renewal price was guaranteed to be the same for the next two years. Reviewed on: 6th October 2021

Saga are the best

Saga are always very helpful and resolve any problems quickly. Easy to talk to and very polite. Reviewed on: 6th October 2021

Helpful Staff

The staff were really helpful over the phone as I was setting up insurance for a new car and also sorted out a problem that arose. Reviewed on: 6th October 2021

Accident claim caused by 3rd Party

Saga were extremely helpful and quick in resolving my claim and liaising with 3rd party's insurance company. The whole process which included my involvement took just over a month - by far the quickest process I have experienced when dealing with other companies. Reviewed on: 6th October 2021

Easy to use

Using the saga online car insurance is easy to use and good value. Reviewed on: 5th October 2021

Great cover & good value

I opted to fix my price for 3 years which I find really helpful and it was a great price too . Now I won’t have to spend hours searching around for the best price at renewal at renewal . Great service from friendly staff too. Reviewed on: 5th October 2021

Previous experience is of excellence

All dealings with Saga have been efficient,clear and concise. Providing excellent service both for requirements and personal contact with an advisore Reviewed on: 5th October 2021

Good service

Good service at a reasonable price Reviewed on: 5th October 2021

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