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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9557 reviews)

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4.89

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

86% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Always helpful!!!

Always helpful, never a delay in responding, and the older you get the more patience they show. Would recommend them to anyone. Reviewed on: 26th September 2025

Good value, prompt service when needed

Good value, promp service when needed Reviewed on: 26th September 2025

Excellent prompt renewal at competitive premium

Excellent prompt renewal at competitive premium Reviewed on: 26th September 2025

Reasonable costs

Reasonable costs and helpful on the phone if any problems. Reviewed on: 26th September 2025

Price locked in for three years and excellent custom...

Price locked in for three years and excellent customer service. Reviewed on: 26th September 2025

Reliable professional and quality all rolled into...

Reliable professional and quality all rolled into one.easy to deal with online. Reviewed on: 26th September 2025

Attention to service

They always treat me as an individual Reviewed on: 26th September 2025

Great service!

A very professional service who have been really great when I had my accident earlier this year. The person who dealt with me was polite and friendly on the phone and made me feel at ease. Everything was dealt with professionally and quickly. Thankyou. Reviewed on: 26th September 2025

It really helps actually speaking to someone wiih a...

It really helps actually speaking to someone wiih a British accent. As one gets older it is so difficult to understand accents. Reviewed on: 26th September 2025

Very good service and support 5yrs in.

Very good service and support 5yrs in. Reviewed on: 26th September 2025

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