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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Genuinely nice people

Absolutely love the 3 year fixed price and every time I've contacted them I've had a really great experience with genuinely nice people manning the phones. Reviewed on: 26th September 2025

great value great cover and im great full

great value great cover and im great full Reviewed on: 26th September 2025

Competitive premiums

We have been using Saga for our car insurance for several years now. The premium is competitive and we've had no issues at all. Reviewed on: 26th September 2025

Great customer service.

Great customer service. Phone answered quickly , problem solved in minutes, pleasant telephone operator. Reviewed on: 26th September 2025

Professional, considered, informative and attenttive...

Professional, considered, informative and attenttive, I felt listened to and heard more importantly Reviewed on: 26th September 2025

Personal Contact

Lovely to be able to speak to someone by telephone instead of remote contact. Always polite, helpful and patient. Reviewed on: 26th September 2025

Always helpful!!!

Always helpful, never a delay in responding, and the older you get the more patience they show. Would recommend them to anyone. Reviewed on: 26th September 2025

Good value, prompt service when needed

Good value, promp service when needed Reviewed on: 26th September 2025

Excellent prompt renewal at competitive premium

Excellent prompt renewal at competitive premium Reviewed on: 26th September 2025

Reasonable costs

Reasonable costs and helpful on the phone if any problems. Reviewed on: 26th September 2025

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