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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Good to be able to speak to a real person.

Good to be able to speak to a real person and NOT a robot. I was swapping cars and situation was complicated by Saga made it as easy as possible. Reviewed on: 26th September 2025

I was listened to ,feeling no pressure from your mem...

I was listened to ,feeling no pressure from your member of staff to hurry.This enabled me to find my insurance I needed for my car.l felt reassured that your company cared about my questions and I felt less anxious agreed-to take my insurance, from saga Reviewed on: 26th September 2025

Great customer service.

Good experience when I made a claim a few years ago and have opted to stay with Saga since. I experienced excelant customer service. Reviewed on: 26th September 2025

Cost effective insurance held for 3 years

Cost effective insurance held for 3 years Reviewed on: 26th September 2025

Very good and listened to what I needed

Very good and listened to what I needed Reviewed on: 26th September 2025

1st class

The staff are so friendly and knowledgeable and always strive to give you great advice Reviewed on: 26th September 2025

used them for a long time good when Someone wrote of...

used them for a long time good when Someone wrote off my car Reviewed on: 26th September 2025

fixed my insurance for 3 years at a good price compa...

fixed my insurance for 3 years at a good price compared to other companies and it gets renewed automatically witch is nice. Reviewed on: 26th September 2025

Quick and easy quote.

Quick and easy quote. All sorted within minutes Reviewed on: 26th September 2025

Really helpful and got what I wanted

Really helpful and got what I wanted Reviewed on: 26th September 2025

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