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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Good marketing and excellent attention to detail.

Good marketing and excellent attention to detail. Well done Saga car insurance we are very pleased with your service. On time, to the point information and easy to handle and understand. Thank you. Reviewed on: 26th September 2025

Great Service.

Great service and value, I believe that Saga genuinely try to provide tha best cover at amazing prices. Reviewed on: 26th September 2025

Good renewal service

Excellent contact with agent to negotiate price for renewal of premium. Good price with required ranges of cover. Reviewed on: 26th September 2025

Always straightforward and easy to understand policy.

Always straightforward and easy to understand policy. Reviewed on: 26th September 2025

Easy to deal with

Kept informed and always easy to communicate with on line and by phone Reviewed on: 26th September 2025

Reccomending Saga

Easy to people to talk to. Have been with them a number of years now Reviewed on: 26th September 2025

Excellent your lady answered my enquiries with kihdn...

Excellent your lady answered my enquiries with kihdness and knowledge of her job. A sense of humour which puts customers at ease. Reviewed on: 26th September 2025

Very easy to understand especially for people of ret...

Very easy to understand especially for people of retirement age I’ve only got car insurance with saga but I like the look of some of the other products with be looking at home insurance when other policy ends Reviewed on: 26th September 2025

Attention to detail

Whilst I have not claimed Saga's attention to detail and simplicity of renewal means one less thing I have to think about. Reviewed on: 26th September 2025

Perfect insurance for the over 50s

Always found service,price and response to queries to be accurate speedy and efficient. The go to place for over 50s in the 21st century Reviewed on: 26th September 2025

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