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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9557 reviews)

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4.89

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

86% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Making contact with Saga has always been easy and pl...

Making contact with Saga has always been easy and pleasant. Car insurance is competitive with advisors ready to help with any queries. Reviewed on: 26th September 2025

They take time out to understand exactly what we need

They take time out to understand exactly what we require and give us the best, most cost effective way to insure all 3 of our cars. Reviewed on: 26th September 2025

I HAVE ROAD RECOVERY CONTRACT WITH YOU AND FOUND YOU...

I HAVE ROAD RECOVERY CONTRACT WITH YOU AND FOUND YOUR POLICY VERY EFFICIENT Reviewed on: 26th September 2025

Car Insurance

My husband passed away and the were very helpful and sympathetic. They transferred the car insurance into my name, gave me my husbands protected no claims and gave me a better rate Reviewed on: 26th September 2025

Always lovely friendly customer service on the phone.

Always lovely friendly customer service on the phone. Good pricing but more importantly is the help given if you e had an accident. Reviewed on: 26th September 2025

Very helpful and pleasant to deal with

Very helpful and pleasant to deal with Reviewed on: 26th September 2025

Very good value quote but.

Very good value quote compared to my previous company. Simple to purchase. Reviewed on: 26th September 2025

User friendly website.

User friendly website. Good communications. Competitive prices. Easy to understand terms and conditions. Love the 3 year fixed and automatic renewal options Reviewed on: 26th September 2025

Saga are so easy to deal with.

Saga are so easy to deal with, our car policy renews automatically every time, for a two year stretch last time. On comparing prices, Saga were also way ahead so a perfect choice. Reviewed on: 26th September 2025

Definitely recommend

Pleasant helpful staff prompt action when required good prices to choose from. What's not to like Reviewed on: 26th September 2025

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