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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Trust and confidence

Every time I call I am served politely and don’t feel rushed or confused. I like that. Reviewed on: 16th September 2020

A good deal

Competitive pricing and I like the idea of a fixed price for three years. Reviewed on: 16th September 2020

Just the coverage we were looking for

We travel back and forth to France regularly so this was just the policy and coverage we were looking for. Easy to organise and at a reasonable, and good value price Reviewed on: 16th September 2020

Always competitive with knowledgeable staff

Staff always friendly and customer focused, helpful with queries, Saga always competitive with price Reviewed on: 16th September 2020

Competitive prices

Very pleased with your service,.and customer service. Reviewed on: 16th September 2020

Saga Car Insurance

A competitive price and there is no restriction on the amount of time for European cover that is included. Reviewed on: 16th September 2020

CAR INSURANCE

Excellent Service with a good value product. Reviewed on: 15th September 2020

Excellent customer service at a difficult time

I renewed my insurance by telephone, whilst self-isolating during Covid. I raised a couple of queries with the member of staff to whom I was talking, which were fully answered, and this led to a more general conversation between us during which we touched on one or two issues pertinent to my situation at the time. I don't expect staff to be other than efficient and professional, and the young man was certainly both, but he went above and beyond that - perhaps responding to my physical isolation at the time - and gave me his time willingly. When I pointed out that I was taking his time, beyond the completion of my business transaction, he told me that the company supported staff in providing a service that gave something extra to customers, which he certainly did. So well done to both that particular individual, and to the organisation. Reviewed on: 15th September 2020

Excellent service and very competitive price

I have had car insurance with SAGA for a number of years very happy with service and prices. Reviewed on: 15th September 2020

3-year fixed price for insurance meaning no shocks at renewal

The knowledge that, unless our circumstances change, our car insurance price has been fixed for 3 years has meant no shocks at renewal. Extra benefits, such as legal protection, are also included as standard under this policy. Reviewed on: 15th September 2020

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