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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Good reliable company

Able to speak with a person if necessary, automatic renewal for convenience and everything clearly explained Reviewed on: 11th September 2020

Saga benefits

I have my car insured through Saga. Great service, can speak to a person and our 3 year fixed rate actually went down! Reviewed on: 11th September 2020

Value for money

I’ve had Saga car insurance and breakdown cover for years. Good prices and reliable. Reviewed on: 11th September 2020

Car insurance

First class service plus value for money Reviewed on: 11th September 2020

Easiest ever

nothing at all was an issue..listened to what was said and acted accordingly Reviewed on: 11th September 2020

Easy and good value

After a knock in my car i looked around for a different provider. Saga were not only offering a great package but cheaper than my original insurance even with a fresh claim. Reviewed on: 11th September 2020

Good high quality insurance

I chose Saga as I am ummm.. over 50, firstly I tried car insurance, the adviser was extremely helpful, good high quality quote, didn't pressure me, said he would hold my quote till I made my mind up, I liked that attitude, so I chose Saga. When my contents insurance was up for renewal I decided to go to Saga online, omg how quick and easy was it to navigate, brilliant, excellent quote all booked within the hour and to top it booked it for 3 years. Really happy with everything, both insurances and would highly recommend Saga to the over 50's, as I get older I really don't want to worry about insurances and I have to say Saga take away the worry. Thank you very much. Reviewed on: 11th September 2020

Always good servce

I have used SAGA on and off over the past few years mostly for car insurance but also Home Insurance and always received good service and always at a competetive price. I presently have two cars insured with SAGA and will have no hesitation in using them in the future and recommending them to friends. Good luck to SAGA Reviewed on: 11th September 2020

A Name you can True !

I find Saga reliable and trustworthy company to deal with , and that is priceless these days . Reviewed on: 11th September 2020

A great insurance company

There is always new things happening with saga to make your motoring more enjoyable Reviewed on: 11th September 2020

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