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Saga: Health insurance reviews

Name: Health insurance
Rating: 4.81 (889 reviews)

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4.81

Based on 889 reviews, last reviewed 10th Sep 2026

10600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Knowledgeable staff. Knowledgeable staff. Easy to get the cover I want Reviewed on: 10th September 2026

Latest lowest rating:

1

Uncompetitive on Annual Travel insurance Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and th... Read more Reviewed on: 29th October 2025

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About this product

Saga offer health insurance policies for over 50s.

Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose to improve your protection with options like Extended Cancer Cover.

Saga health insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.
Best health insurance provider 2025

Awarded to the insurer rated highest in customer reviews for all types of UK private health insurance.

Saga Health insurance reviews (889)

Both my husband and I needed to see the doctor while...

Both my husband and I needed to see the doctor while on a cruise, I rang your number when I returned and the lady couldn’t have been more helpful and our money was paid within three days, excellent service. Reviewed on: 26th September 2025

Very good staff dealing with telephone

Very good staff dealing with telephone enquiries. Helpful, pleasant and excellent telephone manner. Not rushed. Thorough.. Policy not cheap. Reviewed on: 26th September 2025

Helpful and professional

Very helpful on the telephone, easier than applying on line Reviewed on: 26th September 2025

Personal treatment

Treated like a person, respected and listened to. Reviewed on: 26th September 2025

Easy service from start to finish at a competitive p...

Easy service from start to finish at a competitive price Reviewed on: 26th September 2025

Peace of mind .

I have been insured with SAGA for many years and have always received excellent service and support. SAGA have always been polite and cooperative. Reviewed on: 26th September 2025

I always get good customer service

I always get good customer service Reviewed on: 26th September 2025

My premium went up 60% year and it took 3 exten...

My premium went up 60% this year and it took 3 extended phone calls to find out there wasn’t a better offer really poor quality service Reviewed on: 26th September 2025

Everything has been straightforward with our claim

Everything has been straightforward with a claim my wife is making Reviewed on: 26th September 2025

Excellent no problems at all if you do just phone th...

Excellent no problems at all if you do just phone them and I'll help you out Reviewed on: 26th September 2025

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