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Saga: Health insurance reviews

Name: Health insurance
Rating: 4.81 (889 reviews)

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4.81

Based on 889 reviews, last reviewed 10th Sep 2026

10600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Knowledgeable staff. Knowledgeable staff. Easy to get the cover I want Reviewed on: 10th September 2026

Latest lowest rating:

1

Uncompetitive on Annual Travel insurance Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and th... Read more Reviewed on: 29th October 2025

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About this product

Saga offer health insurance policies for over 50s.

Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose to improve your protection with options like Extended Cancer Cover.

Saga health insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.
Best health insurance provider 2025

Awarded to the insurer rated highest in customer reviews for all types of UK private health insurance.

Saga Health insurance reviews (889)

Contacting Saga is always good and to a UK call centre.

Contacting Saga is always good and to a UK call centre. The operators all seem knowledgeable and helpful Reviewed on: 26th September 2025

Very good, fantastic customer service

Very good, fantastic customer service Reviewed on: 26th September 2025

Information

Always good advice given regain different policy Reviewed on: 26th September 2025

Overall wry stressful awful experience

Initially service good and seemed to go smoothly but unfortunately although I received an email quite quickly I could access imy insurance for this holiday on my SAGA account. . 3 phone calls and 3 emails later later, which was extremely stressful we were able to access and print off the documents. I could see the documents in my account but it kept coming up no ID. Terrible experience Reviewed on: 26th September 2025

Always best to shop around

Had a quote from my previous insurance provider increase by 100% on last year stated they could match any genuine quote but were unable to get anywhere near the quote I received off saga with 18 years NCB Reviewed on: 26th September 2025

Good helpful customer service , good options, fair v...

Good helpful customer service , good options, fair value for money Reviewed on: 26th September 2025

Dilliboy

Saga has always taken customers worries and questions with respect and dignity, When you have the unfortunate reason for contacting saga about accident’s then you can guarantee that they will help you to navigate through all queries right from the start. Excellent service I would highly recommend saga unconditionally Reviewed on: 26th September 2025

Superior Piece of Mind.

We enjoy peace of mind being part of the SAGA Family. Although to date, we haven't needed to use our health policy, we feel assured from by SAGA's reputation and past experience benefiting from the excellent customer services. Reviewed on: 26th September 2025

I have booked Saga holiday insurance and house insur...

I have booked Saga holiday insurance and house insurance for the last five years. I appreciated the ease of booking and the quick response. Reviewed on: 26th September 2025

I have been very happy with your A service

For many years ie been very happy with your À service Reviewed on: 26th September 2025

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