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Saga: Health insurance reviews

Name: Health insurance
Rating: 4.81 (771 reviews)

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4.81

Based on 771 reviews, last reviewed 25th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

caring attetion caring attetion towards health issues Reviewed on: 25th June 2026

Latest lowest rating:

1

Uncompetitive on Annual Travel insurance Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and th... Read more Reviewed on: 29th October 2025

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About this product

Saga offer health insurance policies for over 50s.

Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose to improve your protection with options like Extended Cancer Cover.

Saga health insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.
Best health insurance provider 2025

Awarded to the insurer rated highest in customer reviews for all types of UK private health insurance.

Saga Health insurance reviews (771)

Great service people on the phones are very helpful

Great service people on the phones are very helpful Reviewed on: 25th September 2025

Excellence

Excellent service very accessible and polite Reviewed on: 25th September 2025

Responded quickly to any issues.

Responded quickly to any issues.. Good to have a person answering the phone quickly Reviewed on: 25th September 2025

Saga gives excellent service and value

Whenever I have contacted Saga I have been impressed with staff that I've spoken to..i have been with Saga for many years for my car insurance and advise anyone seeking a great deal to contact them immediately S Reviewed on: 25th September 2025

Good coominication and the price is better

Good coominication and the price is better Reviewed on: 25th September 2025

After injuring my foot back in 2013 I made a claim w...

After injuring my foot back in 2013 I made a claim which was dealt with easily and quickly. No quibbles about making a payment and I received the money quickly. It was a long time ago and I can’t remember any more other than that I was very happy Reviewed on: 25th September 2025

Simply the best

Saga was so helpful and they did never contact me with questions Reviewed on: 25th September 2025

Personal attention

It is so good to be able to speak to a member of the Saga team rather than go through various menus. The last person I spoke to was so helpful, to the point and used language which made sense rather than jargon. Reviewed on: 25th September 2025

Straightforward no nonsense quote.

Straightforward no nonsense quote. Good website and great customer service. Opted for postal infirmation and arrived within a few days. Reviewed on: 25th September 2025

Great value coupled with great customer service

Just about to sign up to a policy as I am now retiring and therefore have never had to worry about health insurance before, Having engaged a considerable number of providers, the customer service was outstanding making the whole experience stressless but just as important, the quote itself was very competitive both in price and cover provided. Reviewed on: 25th September 2025

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