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Saga: Health insurance reviews

Name: Health insurance
Rating: 4.84 (393 reviews)

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4.82

Based on 393 reviews, last reviewed 16th Aug 2025

27300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

emergency treatment holiday costs reimbursed Was taken into hospital under a blue light and had major surgery with a relatively long time for recovery. I had booked and paid for a holiday. Conta... Read more Reviewed on: 16th August 2025

Latest lowest rating:

1

Too quick to cancel existing policies Had an annual family travel insurance policy with Saga. Rang them to update with a new medical diagnosis - nothing serious. Saga's response was to can... Read more Reviewed on: 14th August 2025

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About this product

Saga offer health insurance policies for over 50s.

Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose to improve your protection with options like Extended Cancer Cover.

Saga health insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Health insurance reviews (393)

Customer Service

Saga's customer service is second to none AND you actually get to talk to a real person AND on the first attempt. Reviewed on: 25th September 2021

Excellent Service

Service has been excellent, with very friendly, helpful staff and insurance reasonably priced. Reviewed on: 25th September 2021

Great help when needed

Saga was really helpful after my husband passed away in January 2021 from Covid. Staff took time in sorting out my queries and were good with getting me compensation for his time in hospital. Many thanks. Reviewed on: 25th September 2021

Good value cover

We have been with Saga for approx. 10 years. Very easy to claim and the customer services team is excellent. They are patient and very knowledgeable about the cover provided. We have found the premiums very competitive. We feel with our couples insurance great trust and reassurance in the cover should we require it. Reviewed on: 25th September 2021

Excellent Value for Money

Always easy to deal with excellent customer service Reviewed on: 25th September 2021

Affordable

Reasonable cost, comprehensive benefits Reviewed on: 25th September 2021

health insurance review

I am very pleased with the health insurance offered by Saga both in terms of the price and the quality of the insurance cover provided. Reviewed on: 25th September 2021

Excellent Customer Service

Saga CS staff are very responsive and treat customers with empathy and respect. Saga provide an excellent product at a.competitive price. Reviewed on: 25th September 2021

Fab cover

Comprehensive cover which has given me such peace of mind during cancer treatment. Reviewed on: 24th September 2021

Great coverage

Easy to get, great coverage, little paperwork too Reviewed on: 24th September 2021

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