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Saga: Health insurance reviews

Name: Health insurance
Rating: 4.81 (771 reviews)

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4.81

Based on 771 reviews, last reviewed 25th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

caring attetion caring attetion towards health issues Reviewed on: 25th June 2026

Latest lowest rating:

1

Uncompetitive on Annual Travel insurance Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and th... Read more Reviewed on: 29th October 2025

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About this product

Saga offer health insurance policies for over 50s.

Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose to improve your protection with options like Extended Cancer Cover.

Saga health insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.
Best health insurance provider 2025

Awarded to the insurer rated highest in customer reviews for all types of UK private health insurance.

Saga Health insurance reviews (771)

First rate health insurance

Simple to use the website and to deal with on the phone Reviewed on: 14th August 2025

It works well for senior citizens.

It works well for senior citizens. I have to admit that I have not really used but it helpful to know yoi are covered. Reviewed on: 14th August 2025

Easy to use, good to speak to helpful people

Easy to use and good to talk to people who are very helpful. Reviewed on: 14th August 2025

Considerate responses and coverage is excellent.

Considerate responses and coverage is excellent. I have been covered for over 20 years and needed to make few claims but the cover gives me great confidence. Reviewed on: 14th August 2025

Happy with offering but have never claimed.

Happy with offering but have never claimed. Reviewed on: 14th August 2025

Too quick to cancel existing policies

Had an annual family travel insurance policy with Saga. Rang them to update with a new medical diagnosis - nothing serious. Saga's response was to cancel the policy and reimburse me!! I immediately contacted Staysure Insurance who agreed to cover me with no issues. I will never use Saga again for any of their products. Reviewed on: 14th August 2025

A very good experience with great customer service.

A very good experience with great customer service. Good value generally. Reviewed on: 14th August 2025

Amazing saga

Easy web site to use and friendly staff so friendly Reviewed on: 14th August 2025

Renewing travel insurance

Renewing travel insurance after an accident claim was a bit concerning. Saga made the process easier for us. Very pleased with the outcome. Reviewed on: 14th August 2025

Ok customer service and understood the package.

Ok customer service and understood the package. Reviewed on: 14th August 2025

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