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Santander: Choice Current Account reviews

Name: Choice Current Account
Rating: 3.83 (23 reviews)

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3.83

Based on 23 reviews, last reviewed 6th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

52%

30%

3 star

13%

Latest highest rating:

5

I have been with Santander since 2001 and never had... I have been with Santander since 2001 and never had any issues. Reviewed on: 21st April 2026

Latest lowest rating:

1

Santander, the worst customer service I have had the worst customer service experience from Santander- as an excellent customer of many years, they broke my trust and still let me down in ... Read more Reviewed on: 6th August 2026

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About this product

Santander no longer offers the Choice Current Account.

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Santander Choice Current Account reviews (23)

Santander, the worst customer service

I have had the worst customer service experience from Santander- as an excellent customer of many years, they broke my trust and still let me down in the most appalling manner… there are many other banks who would value their customers and treat them with respect and dignity. Complaints ref 14023178 Reviewed on: 6th August 2026

I have been with Santander since 2001 and never had...

I have been with Santander since 2001 and never had any issues. Reviewed on: 21st April 2026

Since i opened an account with Santander, they have...

Since i opened an account with Santander, they have been excellent to deal with. Even recently, when various personal issues have occurred, they have been very supportive and helpful to help me reclaim an even keel and recover my financial stability. Reviewed on: 17th April 2026

benefits high street presence no problems overdraft...

benefits high street presence no problems overdraft no need for mortgage products Reviewed on: 25th March 2026

Good service and staff

I have found the branch staff and those on live chat very helpful and friendly Reviewed on: 24th March 2026

No issues, just good quality service

No issues, just good quality service Reviewed on: 24th January 2026

I have been with this bank for 38 years and to be ho...

I have been with this bank for 38 years and to be honest they are not that helpful with loyal customers. Been turned down twice for a loan with them. never had an overdraft or been in a bad financial Reviewed on: 30th May 2025

Best bank

Customer service is very good, branch staff are very helpful and they provide a service in Cymraeg Reviewed on: 6th March 2025

all works ok, not remarkable or the best, but just s...

all works ok, not remarkable or the best, but just solid i guess Reviewed on: 24th May 2024

professional in switch current account

professional in switch current account Reviewed on: 24th May 2024

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