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Santander: Choice Current Account reviews

Name: Choice Current Account
Rating: 4.13 (16 reviews)

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4.23

Based on 16 reviews, last reviewed 6th Mar 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

62%

19%

3 star

13%

Latest highest rating:

5

Best bank Customer service is very good, branch staff are very helpful and they provide a service in Cymraeg Reviewed on: 6th March 2025

Latest lowest rating:

1

Useless customer service I have been their customer for over 20 years. With COVID and several cancelled tickets, I started charge back process with them. 1st went fine. Then I... Read more Reviewed on: 22nd December 2020

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About this product

Santander no longer offers the Choice Current Account.

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Santander Choice Current Account reviews (16)

Santander continue to ignore complaints

Santander continue to ignore complaints from the local residents and the parish council in Milton Keynes by allowing their staff to park on grass verges and damage them thereby making them unsafe for local people. Repeated emails to their 'executive complaints team' are ignored or replied to with meaningless platitudes which are clearly written by the office junior. For a multi-national company to act in this negligent and arrogant manner just shows that big banks really don't care about the little people, some of whom of course will be their own customers! Reviewed on: 7th March 2018

my account review

could offer interest to this account type Reviewed on: 10th February 2018

Always 100% reliable

Across 8 years of banking with Santander I have never had a bad experience with a member of staff. While friends have had to deal with rude or obnoxious staff members at other banks, Santander have always done everything to go above and beyond. Reviewed on: 22nd January 2018

Good choice account

No charges for going over your account amount and only one monthly fee Reviewed on: 20th January 2018

Great stuff

Great Customer services that are provided by ever reliable staff 24/7. I would definitely recommend to all people that are looking for the first account. Reviewed on: 21st November 2017

Not a fun experience

I don't like that I have to travel to the next city to use Santander and when I am in the queue the staff come and touch your arm apologising for the wait.....just let me queue In peace!!!! I find this overfamiliarty false and uncomfortable. Reviewed on: 15th February 2016

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