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Scottish Building Society: Savings reviews

4.89
Based on 3,194 reviews, last reviewed 9th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service I phoned up to ask for some assistance and Audrey was extremely helpful and very friendly. Reviewed on: 9th March 2026
Louis's avatar
Louis

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3194)

Great customer service

5
Branch is on a bus route and can get to it easily, Always made to feel welcome. Reviewed on: 9th May 2025

Very Professional staff

5
Friendly staff, Professionalism, nothing to change. Reviewed on: 9th May 2025

Friendly, Lovely, Helpful

5
Prompt, efficient, friendly service. Thank you. Reviewed on: 9th May 2025

Local, Friendly, Helpful

5
Lovely, friendly customer service. Very helpful staff. Reviewed on: 9th May 2025

Personable, Helpful, Smiley

5
Face to Face, Building a report with the staff. Reviewed on: 9th May 2025

Value for Money

5
Been with you a long time and very good. Reviewed on: 9th May 2025

Only the best

5
Shirley was very quick and efficient. Reviewed on: 9th May 2025

Very helpful

5
Bank transfer completed, verified bank detailed and updated online profile. Reviewed on: 9th May 2025

Friendly, Helpful Reliable

5
Friendly staff , always helpful. Reviewed on: 9th May 2025

Helpful, Knowledgeable, reassuring

5
I like that I could sit face to face with an advisor to help with opening accounts. Reviewed on: 9th May 2025

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