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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3411 reviews)

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4.91

Based on 3,411 reviews, last reviewed 24th Apr 2026

53% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer Service like no other! I phoned the offices and was greeted warmly by David in the Aberdeen office, whose positivity and helpfulness made explaining my request so easy. His ... Read more Reviewed on: 24th April 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3411)

Great branch staff

I always receive an excellent service. Reviewed on: 22nd July 2025

In branch service review

Simply fantastic - an excellent branch in Aberdeen. Reviewed on: 22nd July 2025

A Great Society

I have been struggling for a long time with getting dividends into this account due to no fault of SBS. The Aberdeen team are exceptional. A special call out to Kirsty who has gone above and beyond to help me, I am very grateful. Reviewed on: 22nd July 2025

Honest, fair, professional

As always, great service. Understanding of my needs for postal service given where I live in relation to Society branches. Reviewed on: 18th July 2025

Professional, knowledgeable, trustworthy

Professional, knowledgeable and friendly. Reviewed on: 18th July 2025

Super, smashing, great

App needs bringing up to date so you can use it to withdraw or pay money in. Reviewed on: 17th July 2025

Friendly, competent, efficient

Always a friendly face, competent and efficient. Reviewed on: 17th July 2025

Value for money

Good and speedy telephone service. Reviewed on: 17th July 2025

Local, community, friendly

It is Scottish. There is a local office in Galashiels too. Reviewed on: 17th July 2025

Significant, welcoming, excellent

It's a Scottish company. It's easy to visit branch. The staff are welcoming, professional and very helpful. The products are ideal for me. Reviewed on: 15th July 2025

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