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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3193 reviews)

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4.89

Based on 3,193 reviews, last reviewed 6th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3193)

Helpful, informative, Friendly

Very helpful sorting out my maturity give very good information. Reviewed on: 9th May 2025

Dependable, Local, Professional.

Prompt, well informed service. Friendly staff longevity of company. Reviewed on: 9th May 2025

Clear, Precise, Friendly

Location is excellent, Staff are very friendly and efficient. Speaking face to face with Shirley makes the experience very helpful and very clear. Reviewed on: 9th May 2025

Helpful efficient, Professional

My most recent contact with the society was by phone. I called to request and interest certificate. I am very satisfied with your service. Reviewed on: 9th May 2025

Efficient, helpful, friendly

We were met at the door with a very friendly greeting. She was efficient in helping us set up out accounts. Reviewed on: 9th May 2025

Efficient, Easy, Welcoming

I love how friendly and welcoming the staff are. I feel more comfortable with my money here and know that its dealing with safe hands. Reviewed on: 9th May 2025

Valued, Friendly, Essential

I like being able to deal with real people. I strongly dislike having to use technology with other savings providers, which means I use and recommend SBS to others who like me prefer this Face to Face communication. Reviewed on: 9th May 2025

Professional , Helpful, Welcoming

Staff always fantastic. No other organisation can match the welcome, Assistance and nothing is a bother. Reviewed on: 9th May 2025

Glad you

Lovely staff and very courteous and efficient, Helpful with power of attorney. Reviewed on: 9th May 2025

Great customer service

Branch is on a bus route and can get to it easily, Always made to feel welcome. Reviewed on: 9th May 2025

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