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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3193 reviews)

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4.89

Based on 3,193 reviews, last reviewed 6th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3192)

In branch service review

Everyone I have met with at the SBS in Galashiels has been very helpful and friendly. One of them even helped me when the branch should have been closed. Reviewed on: 9th May 2025

Pleasant staff to speak to

Office moved, hope this one remains open. Reviewed on: 9th May 2025

Friendly, Helpful, Advice

At my age I like to go to branch. Less than 10 mins by car, Easy parking . Reviewed on: 9th May 2025

Friendly, Personal, Service

Friendly knowledgeable and courteous staff, able to speak with real people, face to face, Please keep local branches open. Reviewed on: 9th May 2025

Knowledgeable, Accessible

Always friendly and always available for face to face communication. Reviewed on: 9th May 2025

Friendly, Welcoming, Helpful

Friendly staff, Competitive products, Convenient branch. Reviewed on: 9th May 2025

Local, Friendly, Helpful

Very Efficient. Nice to do face to face. Reviewed on: 9th May 2025

Friendly Accessible, Efficient.

Good personal service from knowledgeable member of staff, who was able to answer all our questions. Welcoming and friendly. Reviewed on: 9th May 2025

Efficient, Friendly, Helpful

Friendly and very helpful staff. Had an appointment and staff were waiting for me. All went to plan. Delighted with the excellent service. Reviewed on: 9th May 2025

Helpful, informative, Friendly

Very helpful sorting out my maturity give very good information. Reviewed on: 9th May 2025

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