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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,411 reviews, last reviewed 24th Apr 2026
53% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer Service like no other! I phoned the offices and was greeted warmly by David in the Aberdeen office, whose positivity and helpfulness made explaining my request so easy. His ... Read more Reviewed on: 24th April 2026
Samm's avatar
Samm

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3411)

Helpful, friendly, professional

5
Loraine was very helpful, friendly and professional. Upcoming events by the Society also sound of interest to me. Everytime I visit the branch I am treated like a customer and never rushed. Reviewed on: 25th July 2025

Very satisfactory (excellent)

5
Customer service was very good. Didn't find any fault. Very friendly advisor. Reviewed on: 25th July 2025

Professional, Scottish, local

5
Nice visit to Glasgow office, relaxed environment, was dealt with efficiently by Rachel. I took a seat whilst my transaction was ccarriied out and caught up with some news. Reviewed on: 25th July 2025

In branch service review

5
Very friendly and helpful. Always made to feel very welcome in branch. Reviewed on: 25th July 2025

In branch service review

5
Happy with my experience and how I was dealt with. Reviewed on: 25th July 2025

In branch service review

5
Feels good to be part/member of the oldest, independent society in Scotland. Reviewed on: 25th July 2025

Needed help with online login.

5
Needed help with online login. Very patient, clear and successful! Problem was some buttons not visible on an iPad. Subsequently found missing buttons were on small parts of the screen that scroll independently of the rest of the screen. Very happy with the help I received. Brian Webster, Reviewed on: 24th July 2025
Brian Webster's avatar
Brian Webster

In branch service review

5
Quick, friendly service. Good information. Efficient service. Good ISA interest rate. Reviewed on: 22nd July 2025

Faultless, easy, attentive

5
Staff in Edinburgh were very helpful and knowledgeable. Reviewed on: 22nd July 2025

In branch service review

5
Friendly, polite and helpful when in-branch. Edinburgh always helpful. Reviewed on: 22nd July 2025

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