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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3193 reviews)

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4.89

Based on 3,193 reviews, last reviewed 6th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3193)

Professional Helpful Polite

Staff professional and always helpful. Reviewed on: 16th May 2025

Friendly, Professional, happy

Always get great service, Never any issues. Reviewed on: 16th May 2025

Accurate, Professional, Welcoming

Member has recommended to a friend, Member is confident we process everything accurately. Reviewed on: 16th May 2025

Approachable, friendly, Efficient

Banking and saving as it should be. Face to face with friendly and well informed staff. A society working for its members and not shareholders. Reviewed on: 16th May 2025

Very Good

The transfer over from another provider went very smoothly with no problems. Reviewed on: 16th May 2025

Friendly, Helpful and speedy

Need for faster postal service of document and 1st Class postal service. Reviewed on: 16th May 2025

Welcoming, Efficient, Informative

Welcoming , Information clearly given. Reviewed on: 16th May 2025

Friendly Welcoming Reassuring

Appointment was very informative and helpful it was a shame I couldn't open the account when I first came in and needed and appointment. Reviewed on: 16th May 2025

Customer Focused

Prompt, polite and efficient service. Clear Explanations, Competitive interest rates. Reviewed on: 16th May 2025

Helpful, Courteous, Informative

Every query I had was explained thoroughly by courteous and helpful staff. Reviewed on: 16th May 2025

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