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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,411 reviews, last reviewed 24th Apr 2026
53% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer Service like no other! I phoned the offices and was greeted warmly by David in the Aberdeen office, whose positivity and helpfulness made explaining my request so easy. His ... Read more Reviewed on: 24th April 2026
Samm's avatar
Samm

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3411)

Local, charitable, rewarding

5
Went in for information and left with two new accounts. Staff were well-informed and made my options easy to understand. I also like the charity work of the Society. Reviewed on: 25th July 2025

In branch service review

5
Great service, good products and staff. Reviewed on: 25th July 2025

Local

5
Staff are always excellent. Great to have a branch in Aberdeen. Keep it open!!. Reviewed on: 25th July 2025

A great branch

5
Aberdeen branch staff are always very helpful and kind. Reviewed on: 25th July 2025

Very good experience today, very helpful

5
Very good experience today, very helpful. Reviewed on: 25th July 2025

In branch service review

5
Sophie was very informative and helpful. Reviewed on: 25th July 2025

Small, friendly, value

5
Small, user friendly, good interest rates, human contact. Reviewed on: 25th July 2025

Lovely in person

4
Lovely building, staff and servicein person. Unfortunately, we have moved to Liverpool and found it difficult to change address online and were in effect forced to come back in person. Reviewed on: 25th July 2025

Mutual, Scottish, friendly

5
Local office, face-to-face transactions with a passbook, and a friendly service from staff. Reviewed on: 25th July 2025

Excellent, pleasant, efficient

5
Always a pleasure to visit the Glasgow branch. Good, pleasant service at all times. Reviewed on: 25th July 2025

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