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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,411 reviews, last reviewed 24th Apr 2026
53% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer Service like no other! I phoned the offices and was greeted warmly by David in the Aberdeen office, whose positivity and helpfulness made explaining my request so easy. His ... Read more Reviewed on: 24th April 2026
Samm's avatar
Samm

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3411)

Excellent informative service

5
The staff are always helpful, professional and polite. We would always be happy to invest our money in one of their products and especially as they value their members. Competitive with other high street lenders Reviewed on: 25th July 2025
Kitty S's avatar
Kitty S

In branch service review

5
I went into branch to open a saver plus account and had a great experience. Reviewed on: 25th July 2025

Friendly, knowledgeable, efficient

5
Friendly and knowledgeable staff. Reviewed on: 25th July 2025

In branch service review

5
Friendly, knowledgeable and helpful. Eva explained everything clearly. Reviewed on: 25th July 2025

In branch service review

5
Eva was great. Made the process smooth and easy to follow. Reviewed on: 25th July 2025

Personal, friendly, knowledgeable

5
Personal service in the heart of town. Reviewed on: 25th July 2025

Great service, always

5
Really great service - l like the face-to-face. Reviewed on: 25th July 2025

Very personal

5
Need better privacy in outer office. Reviewed on: 25th July 2025

Nice, friendly, helpful

5
Very fluent and helpful. Excellent service. Reviewed on: 25th July 2025

Accessible, supporting, safe

5
I like that the office is accessible on the high street. Very helpful staff. Paper documents are available. Reviewed on: 25th July 2025

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