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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3193 reviews)

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4.89

Based on 3,193 reviews, last reviewed 6th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3193)

Great Local Service

All I can say is what a wonderful company. Reviewed on: 16th May 2025

Historic, friendly, Caring

Went though the application with me and I learned lots about your account. Excellent service. Reviewed on: 16th May 2025

Leaving people behind

Branch is excellent, Has passbook, Appears to be well run, fairly competitive interest rates. Reviewed on: 16th May 2025

Very reliable society

Very polite and friendly staff. Always very helpful. Reviewed on: 16th May 2025

Helpful, Friendly , Informative

Always very efficient and helpful, Excellent attention to detail and superb information provided. Reviewed on: 16th May 2025

Friendly, Helpful, Informative

Clear Explanations, Willingness to help, very pleasant manor. Reviewed on: 16th May 2025

Friendly, Professional, Efficient

Great welcome, friendly, professional and efficient. Reviewed on: 16th May 2025

Pleasure being business

Very friendly and helpful service, considerate professionalism, explaining all the services provided. Reviewed on: 16th May 2025

Really very good

Wonderful service as always. Very friendly efficient and helpful. Always enjoy a visit to the branch. Reviewed on: 16th May 2025

Pleasant to be in

To be able to talk to a human rather than a robot. Reviewed on: 16th May 2025

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