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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3195 reviews)

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4.89

Based on 3,194 reviews, last reviewed 9th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent Customer Service I phoned up to ask for some assistance and Audrey was extremely helpful and very friendly. Reviewed on: 9th March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3195)

Helpful, Knowledgeable, reassuring

I like that I could sit face to face with an advisor to help with opening accounts. Reviewed on: 9th May 2025

Very good experience

Lorraine very polite and helpful on information reading the saving account. Reviewed on: 9th May 2025

Very helpful

Easy to read website, Good interest rates. Reviewed on: 9th May 2025

Friendly, Efficient and Thorough.

Kaite was very thorough and answered all my questions. I like that it's a Scottish building society on my doorstep. Reviewed on: 9th May 2025

Friendly, Professional, Courteous

Experience was excellent and manger were extremely professional and sorted out my accounts quickly. Reviewed on: 9th May 2025

Efficient, Caring , Humans

I always receive very good attention when I visit. I cant think of any improvements. Reviewed on: 9th May 2025

Elderly Friendly, Efficient, Enjoyable.

Staff are always friendly, professional, and efficient. They never rush me and take the time to explain things. Reviewed on: 9th May 2025

In branch service review

As always the customer service was excellent. Courteous, Helpful and good humoured. Reviewed on: 9th May 2025

Helpful Branch Available

Kate made everything straightforward and understandable. Having a branch is very important to us. Reviewed on: 9th May 2025

Straightforward, Friendly, Local

Easy to get through on the phone and always very helpful advice. Reviewed on: 9th May 2025

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