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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3962 reviews)

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4.91

Based on 3,957 reviews, last reviewed 19th Aug 2026

27% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent customer services as always. Excellent customer services as always. Maxine MacIver was excellent answering my queries in a professional and friendly manner. Reviewed on: 19th August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3962)

Safe, reliable, welcoming

Branch opening hours a little limied - not everyone can do business online. The face-to-face personal interaction in local branch has always been a key plus for me. Reviewed on: 28th November 2025

Informative, considerate, courteous

Local, Scottish, you can get to a branch. Nice to deal with people. Reviewed on: 28th November 2025

In branch service review

Passbooks provided. It is good having a local branch. Reviewed on: 28th November 2025

Very friendly

Locally available with good advice readily given. Reviewed on: 28th November 2025

Friendly, helpful, available

I like the friendliness of your staff and the clarity of what is on offer. Your communication is good. I also like that you are a mutual society. Reviewed on: 28th November 2025

Friendly, accessible, competitive

Staff were helpful and took the time to explain the products to us. Reviewed on: 28th November 2025

Friendly and inviting

Please change to take more than two bags of coins at a time. Reviewed on: 28th November 2025

We'll remain customers

Polite, courteous service. No queues. Reviewed on: 28th November 2025

Face-to-face, friendly, Scottish

I was helped with my maturity paperwork - always helpful and friendly. Reviewed on: 28th November 2025

Easy, quick, efficient

Staff always make it easy to do business. Reviewed on: 28th November 2025

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