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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3964 reviews)

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4.91

Based on 3,957 reviews, last reviewed 19th Aug 2026

27% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent customer services as always. Excellent customer services as always. Maxine MacIver was excellent answering my queries in a professional and friendly manner. Reviewed on: 19th August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3964)

Face-to-face, friendly, Scottish

I was helped with my maturity paperwork - always helpful and friendly. Reviewed on: 28th November 2025

Easy, quick, efficient

Staff always make it easy to do business. Reviewed on: 28th November 2025

Professional, knowledgeable, value

Gerald was professional and helpful and able to deal with my reqyests first time. Well done. All the other staff always make me feel welcome and valued as a customer. Well done team. Reviewed on: 28th November 2025

Helpful, polite, professional

I have received excellent customer service and clarity in opening my ISA. Friendly staff and an easy process. Reviewed on: 28th November 2025

Local, good products

Excellent service from the Queen Street, Glasgow branch. Reviewed on: 28th November 2025

Efficient, easy, pleasant

Quick at answering the telephone call. Reviewed on: 28th November 2025

Fair, effective, understanding

Easy to get information via telephone. Reviewed on: 28th November 2025

Good all round

Very good, pleasant staff. Not much to improve on. Reviewed on: 27th November 2025

Excellent help only a phone call away!!

I had a query about opening a new ISA account on line, the problem was resolved quickly and in a very helful manner, I really appreciate being able to speak to a person without having to go through endless press 1, press 2, press 3, etc. First rate customer service. Reviewed on: 27th November 2025

Always very helpful on the phones.

Always very helpful on the phones. No long waits or holding periods. Much better than dealing with the much larger financial organisations and banks. Katie McK in the ISA savings dept was very helpful today. Reviewed on: 26th November 2025

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