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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3195 reviews)

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4.89

Based on 3,194 reviews, last reviewed 9th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent Customer Service I phoned up to ask for some assistance and Audrey was extremely helpful and very friendly. Reviewed on: 9th March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3195)

Friendly, Efficient, Local

I like the friendly, Knowledgeable and helpful staff an the face to face contact. Reasonable interest rates. Reviewed on: 9th May 2025

Friendly, Welcoming, Customer focused.

Every time I visit the branch I am welcomed they address me by my name and ask me how I am. The staff are very friendly, provide excellent customer care. Reviewed on: 9th May 2025

Customer Service Guaranteed

No Improvement necessary! From start to finish a very pleasant experience. Was really surprised how quickly and efficiently my request was performed. Was the best and easiest transaction I have ever experienced. I left like a much valued customer. Reviewed on: 9th May 2025

Experienced and Good Value

Very friendly and helpful staff, Interest rate is good. Reviewed on: 9th May 2025

Accessible, Friendly, Old-Style

Branch open every day. Very accommodating. Reviewed on: 9th May 2025

Friendly, helpful, efficient

Always helpful and ready to explain and respond. Highly efficient at all time. Reviewed on: 9th May 2025

Best There Is

I phone a new ISA, staff very pleasant and posted out forms. Kept me informed. Reviewed on: 9th May 2025

Friendly, Efficient, Approachable.

I've always had a positive experience and like the service and advice. Reviewed on: 9th May 2025

Excellent, Banking, System

My savings feel safe in SBS, as I am well informed by post and on visiting my local branch. The staff are friendly, professional and hand out good advice. This Makes me confident in the knowledge that my savings are in an excellent institution. Reviewed on: 9th May 2025

Accessible, Helpful, Friendly

Friendly and helpful staff, So grateful to have a local branch to meet. Reviewed on: 9th May 2025

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