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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,411 reviews, last reviewed 24th Apr 2026
53% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer Service like no other! I phoned the offices and was greeted warmly by David in the Aberdeen office, whose positivity and helpfulness made explaining my request so easy. His ... Read more Reviewed on: 24th April 2026
Samm's avatar
Samm

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3411)

Local and fair

5
I had an excellent experience at the branch. The ladies made me feel very secure in saving my funds here. Reviewed on: 14th July 2025

Local, easy, fair

5
Staff are excellent - always friendly and helpful. Reviewed on: 14th July 2025

Old, trustworthy, reliable

5
Thank you for keeping the local branch open. Very good staff and I am happy with the service. Reviewed on: 14th July 2025

Patient, helpful, reliable

5
Staff were very helpful and made me feel at ease. Reviewed on: 14th July 2025

In branch service review

5
The rates are fair and I like my passbook. Reviewed on: 14th July 2025

Not marketed enough

5
No appointment required. Lots of info. Clear and easy to understand everything. Reviewed on: 14th July 2025

In branch service review

5
Quick and friendly and informative. Reviewed on: 14th July 2025

Great value, mutual, helpful

5
Open Saturdays - great service from staff. Reviewed on: 14th July 2025

In branch service review

5
Perfect service each time I come in the branch, always helpful and provide great service over the counter. Always seen promptly. Never have to wait. Reviewed on: 14th July 2025

In branch service review

5
Staff were extremely helpful and professional - a credit to the Society. Reviewed on: 14th July 2025

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